Hospitality Bellperson: Elevate Guest Experience

Hilton; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Travel perks

ESPP discount

Parental leave

Caregiving support

Crisis concierge

Mental health resources

PTO

Health benefits

Retirement plans

Job summary

Hilton in Chicago is seeking a Bellperson/Porter to welcome guests, assist with luggage, and help create memorable stays. You will escort arrivals and departures, familiarize guests with rooms and amenities, and uphold Hilton’s service standards.

This role emphasizes hospitality, integrity, teamwork, and ownership. You’ll operate hotel transport, maintain carts and work areas, and contribute to an award-winning workplace culture that puts guests first.

Responsibilities

• Welcome and assist guests: Greet and escort arriving and departing guests, transport luggage, and familiarize guests with their rooms and amenities
• Handle luggage with care: Retrieve, transport, organize, and store guest luggage in accordance with hotel standards and procedures
• Assist with guest transport: Operate property vehicles to transport guests to and from designated destinations
• Maintain equipment standards: Keep bell carts and work areas clean and in good working order

Job description

Hilton in Chicago is seeking a Bellperson/Porter to welcome guests, assist with luggage, and help create memorable stays. You will escort arrivals and departures, familiarize guests with rooms and amenities, and uphold Hilton’s service standards.

This role emphasizes hospitality, integrity, teamwork, and ownership. You’ll operate hotel transport, maintain carts and work areas, and contribute to an award-winning workplace culture that puts guests first.