Hospitality Banker: Tech‑Powered Client Care

Next Frontier Capital; Troy (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

On-site health centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver hospitality-driven service and trusted financial guidance in a branch setting. You will greet clients, open accounts, and educate customers on Chase Mobile App and online banking, while collaborating with teammates to meet financial goals.

The role emphasizes engaging with clients, learning products quickly, and upholding regulatory standards across branch operations. Equal opportunity employer.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and new account openings while complying with policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, empathizing, and sharing product knowledge.
• Perform branch operations and manage cash devices according to policy.

Skills

Client service

Relationship building

Communication

Issue resolution

Teamwork

Product knowledge

Adaptability

Education

High school diploma/GED

Job description

Chase is seeking an Associate Banker to deliver hospitality-driven service and trusted financial guidance in a branch setting. You will greet clients, open accounts, and educate customers on Chase Mobile App and online banking, while collaborating with teammates to meet financial goals.

The role emphasizes engaging with clients, learning products quickly, and upholding regulatory standards across branch operations. Equal opportunity employer.