Hospitality Banker: Build Lasting Client Relationships

Aumni; Closter (NJ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Tuition reimbursement

On-site wellness centers

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch environment. You will greet clients, open and service accounts, and guide customers in using Chase mobile, Chase.com, and ATMs to meet their financial goals.

You will build trusted relationships through attentive service, empathy, and teamwork, while supporting branch operations and regulatory compliance. This role emphasizes hospitality and technology-enabled banking solutions.

Qualifications

• Client service experience or comparable experience.
• Strong communication and listening skills.
• Ability to build trusted relationships with clients.
• Ability to learn products, services, and procedures quickly.
• Comfort with technology and using mobile/app banking tools.
• Basic cash handling and operation knowledge.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital options (mobile app, Chase.com, ATMs).
• Build relationships through listening, questioning, empathy, and product knowledge in collaboration with the team.
• Handle branch operations and cash devices while adhering to bank policies and procedures.

Skills

Client service

Relationship building

Effective communication

Teamwork

Tech literacy

Learning products and services

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch environment. You will greet clients, open and service accounts, and guide customers in using Chase mobile, Chase.com, and ATMs to meet their financial goals.

You will build trusted relationships through attentive service, empathy, and teamwork, while supporting branch operations and regulatory compliance. This role emphasizes hospitality and technology-enabled banking solutions.