Hospitality-Driven Banker: Build Trusted Client Relationships

Aumni; Los Angeles (CA); Sur place; USD 40 000 - 60 000; Plein temps

Résumé du poste

Chase is seeking an Associate Banker to deliver hospitality-driven service, greet clients, and manage branch experiences. You will open accounts, educate customers on digital tools, and work with teammates to meet financial goals.

The role emphasizes customer care, adherence to policies, and helping clients navigate everyday banking with Chase's technology solutions. A strong focus on inclusivity and teamwork is included.

Qualifications

• Client-focused and able to deliver attentive service.
• Ability to build trusted relationships with clients.
• Strong communication and listening skills.
• Able to adapt to banking policies and procedures.
• Willingness to learn Chase products and tech tools.
• Experience in cash handling or teller duties is a plus.

Responsabilités

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Provide account servicing and maintenance, open new accounts, and follow all policies and regulations.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships through active listening, empathy, and product knowledge; collaborate with team.
• Perform branch operations including cash devices while adhering to bank procedures.

Connaissances

Client service experience

Relationship building

Communication skills

Problem solving

Team collaboration

Product knowledge

Technology aptitude

Cash handling

Formation

High school diploma or GED

Description du poste

Chase is seeking an Associate Banker to deliver hospitality-driven service, greet clients, and manage branch experiences. You will open accounts, educate customers on digital tools, and work with teammates to meet financial goals.

The role emphasizes customer care, adherence to policies, and helping clients navigate everyday banking with Chase's technology solutions. A strong focus on inclusivity and teamwork is included.