Hospitality Banker: Build Relationships with Tech

Aumni; Ocean View (DE); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver hospitable, high-quality service and build trusted client relationships in our branch. You will use digital tools and banking solutions to help clients reach their financial goals.

You will greet clients, open accounts, and educate them on Chase Mobile App, Chase.com, and ATM solutions, while collaborating with the team to ensure a seamless client experience and adherence to policies.

Qualifications

• Client-facing experience or service background.
• Ability to build trusted relationships and communicate clearly.
• Willingness to learn products, services, and procedures.
• Strong attention to detail and problem-solving skills.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new accounts per policy.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and collaborating with the team to meet financial goals.
• Handle branch operations and cash devices in compliance with bank policies.

Skills

Customer service

Relationship building

Communication

Empathy

Team collaboration

Technology savviness

Learning quickly

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

Chase is seeking an Associate Banker to deliver hospitable, high-quality service and build trusted client relationships in our branch. You will use digital tools and banking solutions to help clients reach their financial goals.

You will greet clients, open accounts, and educate them on Chase Mobile App, Chase.com, and ATM solutions, while collaborating with the team to ensure a seamless client experience and adherence to policies.