Hospitality Banking Associate: Client-Centric Advisor

Aumni; Forney (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering exceptional client experiences and leveraging banking solutions. You will build trusted relationships, educate clients on products, and support branch goals through attentive service and collaboration with the team.

You will assist with account openings, mobile and online banking usage, and ensure compliance with policies while delivering a seamless customer experience across channels.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and managing lobby flow with a tablet.
• Exceed client expectations by providing account servicing and maintenance and opening new accounts in compliance with policies and regulatory requirements.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs to meet their needs anytime.
• Build trusted client relationships by listening, asking questions, and sharing product knowledge with other branch team members.
• Perform branch operations, including cash devices handling, while following bank policies and procedures.

Skills

Client service experience

Effective communication

Team collaboration

Empathy

Willingness to learn

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering exceptional client experiences and leveraging banking solutions. You will build trusted relationships, educate clients on products, and support branch goals through attentive service and collaboration with the team.

You will assist with account openings, mobile and online banking usage, and ensure compliance with policies while delivering a seamless customer experience across channels.