Hospitality Associate PART TIME Buffalo General Medical Center

Kaleida Health; Buffalo (NY); On-site; USD 21,000 - 29,000; Part time

Job summary

Kaleida Health is seeking a part-time, per diem Food Service associate for the Buffalo General Medical Center in Buffalo, NY. The role focuses on accurate and timely patient tray delivery and nutrition education for patients and staff.

Responsibilities include distributing diet-specific menus, explaining the room service process, managing floor stock, and addressing dietary needs on the unit. Strong communication and basic math skills are required.

Qualifications

• High School Diploma or equivalent is required.
• Minimum one year in a customer service focused position is required.
• Must have excellent communication and interpersonal skills and the ability to follow verbal and written instructions.

Responsibilities

• Ensure the quality, order accuracy and timely delivery of patient trays.
• Provide basic Diet education materials and explain room service menu/ordering process.
• Complete floor stock and any dietary related needs for the assigned unit.
• Maintain high level of communication with patients, visitors and hospital staff.

Skills

Excellent communication

Interpersonal skills

Customer service experience

Education

High School Diploma or equivalent

Job description

Location

Buffalo General Medical Center, Buffalo, NY

Work Type

Part-Time and Per Diem, Shift: Varies

Job Description

To ensure the quality, order accuracy and timely delivery of patient trays. Provide basic "Information About Your Diet" education materials, distribute diet specific menu, and explain room service program/ordering process. If patient is unable to select, will take appropriate measures for patient to have select menu. Completion of floor stock and any dietary related needs for their assigned unit. High communication level with patient, visitor and hospital staff.

Education & Credentials

High School Diploma or equivalent.

Experience

Minimum one year in a customer service focused position required.

Qualifications

• Must possess excellent communication and interpersonal skills.
• Must be able to understand verbal and written instructions, reason and make sound judgment.
• Must have the ability to perform all competencies within the required time frames.
• Good basic mathematic skills.

Weight Requirement

Medium (up to 50 lbs)

Job Details

• Department: BGMC Food and Nutrition
• Standard Hours Bi-Weekly: 37.50
• On Call Required: Yes
• Scheduled Work Hours: varies
• Work Arrangement: Onsite
• Union Code: U08
• Requisition ID#: 24845
• Grade: S4
• Salary Rate: $18.13/hr
• Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.

Our Mission & DEI Statement

Kaleida Healths mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!