Patient Support Associate - 25980

Kaleida Health; Buffalo (NY); On-site; USD 25,000 - 33,000; Part time

Job summary

Kaleida Health’s Buffalo General Medical Center is seeking a part-time Clinical Support Staff member to assist in environmental, inventory, dietary, transportation, and patient comfort duties on-site in Buffalo, NY. The role includes limited clerical tasks and participation in quality improvement activities.

Under supervision, you will support patient care activities, input data, and help uphold Kaleida Health’s patient-centered care standards while working a flexible bi-weekly schedule.

Qualifications

• High school diploma or equivalency required.
• Ability to communicate information obtained from patients clearly.
• Experience in customer service or healthcare support preferred.
• Ability to work in stressful environments and maintain composure.

Responsibilities

• Maintains environmental cleanliness and order in assigned areas (environmental duties).
• Manages inventory and dietary support as assigned.
• Provides transportation and limited clerical support.
• Assists in patient comfort activities and input data for records.

Skills

Customer service

Communication

Teamwork

Adaptability

Education

High school diploma or equivalency

Job description

US:NY:Buffalo | Clinical Support Staff | Part-Time Benefit Eligible

Posted On October 19, 2026

Description

Department : BGMC Operating Room
Location: Buffalo General Medical Center
Location of Job : US:NY:Buffalo
Work Type : Part-Time Benefit Eligible
Scheduled Work Hours: 2-10, 3-11, 4-12, 1-9, 11-7, 12-8
Shift 2

Job Description

This position, under the general supervision of the RN or Transport Manager is responsible for environmental, inventory, dietary, transportation, limited clerical and patient comfort duties. Performs computer input. Participates in patient care activities as assigned. Participates in quality improvement activities. Implements the philosophy, objectives, policies and standards of Kaleida Health, within the patient-centered care program and Kaleida as a whole.

Education And Credentials

High school diploma or equivalency required.

Experience

Ability to properly communicate information obtained from patients. Ability to implement high standards of care within the confinements of their position. Ability to responsibly maintain composure and effectiveness in stressful situations. Ability to safely and properly handle and utilize various pieces of equipment used in the course of their position. For Centralized Transport Department: Minimum one year in a customer service focused position required. Must Possess excellent communication and interpersonal skills both verbal and written.

Working Conditions

Standard Hours Bi-Weekly : 60.00
FTE: 0.800000
Weekend/Holiday Requirement: Yes
On Call Required : No
With Rotation: No Work Arrangement : Onsite
Union Code : U08 - SEIU 1199 BGH Service Workers
Requisition ID# : 25980 Grade : S4
Pay Frequency : Bi-Weekly
Salary Range: $ 18.13 - $23.89

*Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.

Kaleida Health’s mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!