Hospitality Associate

Kaleida Health; Village of Williamsville (NY); Vor Ort; USD 25.000 - 32.000; Teilzeit

Benefits dieser Stelle

Benefit Eligible

Zusammenfassung

Kaleida Health in Williamsville, NY seeks a part-time Dietary Support role to ensure quality and timely patient tray delivery. You will educate patients on diet information, distribute menus, and assist in the room service process, communicating clearly with patients and hospital staff.

The position requires strong customer service experience, high communication skills, and the ability to handle weight-related tasks up to 50 lbs, with onsite work and weekend coverage as needed.

Qualifikationen

• High School Diploma or equivalent
• Minimum one year in a customer service position
• Excellent communication and interpersonal skills
• Able to understand verbal and written instructions
• Good basic math skills
• Weight handling capacity up to 50 lbs

Aufgaben

• Ensure quality, order accuracy and timely delivery of patient trays
• Provide information about the Diet education materials and menu
• Explain room service program and ordering process
• Assist patients who cannot select a menu to ensure they have a choice
• Complete floor stock and address dietary-related needs for the unit
• Maintain high level of communication with patients, visitors and staff

Kenntnisse

Customer service

Communication

Interpersonal skills

Teamwork

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Job Description

To ensure the quality, order accuracy and timely delivery of patient trays. Provide basic \"Information About Your Diet\" education materials, distribute diet specific menu, and explain room service program/ordering process. If patient is unable to select, will take appropriate measures for patient to have select menu. Completion of floor stock and any dietary related needs for their assigned unit. High communication level with patient, visitor and hospital staff.

Department

MFS Food and Nutrition

Location

Millard Fillmore Suburban

Location of Job

US:NY:Williamsville

Work Type

Part-Time Benefit Eligible

Scheduled Work Hours

6AM-7PM

Shift

1

Job Description

To ensure the quality, order accuracy and timely delivery of patient trays. Provide basic \"Information About Your Diet\" education materials, distribute diet specific menu, and explain room service program/ordering process. If patient is unable to select, will take appropriate measures for patient to have select menu. Completion of floor stock and any dietary related needs for their assigned unit. High communication level with patient, visitor and hospital staff.

Education And Credentials

High School Diploma or equivalent.

Experience

Minimum one year in a customer service focused position required. Must possess excellent communication and interpersonal skills. Must be able to understand verbal and written instructions, reason and make sound judgment. Must have the ability to perform all competencies within the required time frames. Good basic mathematic skills.

Essential

• Weight Requirement - Medium (up to 50 lbs)

Job Details

Standard Hours Bi-Weekly : 50.25

FTE: 0.670000

Weekend/Holiday Requirement: Yes

On Call Required : No

Work Arrangement : Onsite

Union Code : U10 - SEIU 1199 Millard Svc & Maint

Grade : S4

Pay Frequency : Bi-Weekly

Salary Range: $ 18.13 - $23.89

• Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.

DEI Statement

Kaleida Health’s mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!