Hospitality Admin: Billing & Procurement Support

Encore Global; Miami Beach (FL); On-site; USD 22,000 - 28,000; Full time

Job summary

Encore in Miami Beach, FL is seeking an Administrative Assistant to support operations, billing, and procurement. The role handles data entry, invoicing, CRM records, and acts as the inbound receptionist for all customer calls.

You will process vendor invoices, purchase orders, and shipping coordination with hotel teams, while delivering accurate reporting and friendly service in a fast-paced hospitality environment.

Qualifications

• High School Diploma/GED required or equivalent.
• Proficiency in Microsoft Office and web-based applications.
• Professional proactive demeanor.
• Excellent written and verbal communications skills.
• Hospitality experience preferred.
• 1+ year experience in an administrative support role.

Responsibilities

• Billing: check orders for accuracy and prepare billing reports for reconciliation.
• Purchase Orders: process invoices into procurement system and maintain POs.
• Data Entry: enter customer and equipment data into CRM and billing systems.
• Customer Support: act as receptionist for inbound calls and process exhibit orders/payments.
• Shipping: create labels and coordinate with property shipping department.

Skills

Communication skills

Proactive demeanor

Receptionist experience

Customer service

Education

High School Diploma/GED

Tools

Microsoft Office

Web based applications

Job description

Encore in Miami Beach, FL is seeking an Administrative Assistant to support operations, billing, and procurement. The role handles data entry, invoicing, CRM records, and acts as the inbound receptionist for all customer calls.

You will process vendor invoices, purchase orders, and shipping coordination with hotel teams, while delivering accurate reporting and friendly service in a fast-paced hospitality environment.