Hospitalist Program Operations Specialist

SCP Health; Winchester (VA); On-site; USD 43,000 - 59,000; Full time

Job summary

SCP Health is seeking an experienced Office Operations professional at our Winchester, VA site to manage daily operations, optimize KPI-driven processes, and support client and provider satisfaction. You will coordinate administrative duties across service lines, manage census and EMR, and help expand hospital referrals while ensuring accurate coding and billing.

The role requires 2+ years in healthcare office management, strong communication, and proficiency with Microsoft Office.

Qualifications

• 2+ years of office management experience.
• 2+ years of experience in Practice Management or Healthcare.
• Project Management experience working within or alongside hospital-based environment.
• Knowledge and understanding of ICD 10 and CPT coding.

Responsibilities

• Manage daily operations and improve KPI, client and provider satisfaction as established by employer and client.
• Handle daily administrative duties for each service line including death certificates, documentation queries, committee notes and scheduling.
• Daily census management and EMR reconciliation.
• Market services to retain referrals and grow new volumes.
• Support audits and billing; ensure accurate ICD10/CPT coding and chart reviews.
• Enhance satisfaction for clients, PCPs, patients, and providers and assist in surveys.
• Coordinate HM Committee meetings and liaison with hospital staff.
• Onboarding activities for new clinicians and MSO support.

Skills

Office environment experience

Verbal and written communication

Autonomy and teamwork

Relationship building

Attention to detail

MS Office proficiency

Education

High School diploma or GED

Bachelor’s degree (preferred)

Tools

Microsoft Office

Job description

SCP Health is seeking an experienced Office Operations professional at our Winchester, VA site to manage daily operations, optimize KPI-driven processes, and support client and provider satisfaction. You will coordinate administrative duties across service lines, manage census and EMR, and help expand hospital referrals while ensuring accurate coding and billing.

The role requires 2+ years in healthcare office management, strong communication, and proficiency with Microsoft Office.