Hospital Unit Secretary & Patient Data Coordinator

Lifespan; Taunton (MA); On-site; USD 28,000 - 40,000; Full time

Job summary

Brown University Health in Taunton, MA is seeking Unit Information Secretaries to support the nursing unit by handling information management, communication, and patient flow. This role serves as the frontline contact between the unit, physicians, transport, and ancillary services.

The position emphasizes accuracy, teamwork, and responsiveness; required CNA certification, BLS, and basic computer skills. The candidate should be able to lift up to 20 lbs and sit for extended periods.

Qualifications

• Certified Nursing Assistant certification required.
• Proficient with basic computer systems.
• Knowledge of medical terminology essential.
• Strong customer service skills.
• High school education required.
• Able to lift up to 20 lbs and sit for long periods.
• BLS certification required.

Responsibilities

• Coordinate unit activity and act as main contact with transport, ancillaries, and physicians.
• Answers calls by identifying department and name; relays information promptly.
• Maintain and updates physician pager numbers for nurses.
• Process orders and ensure accurate documentation for patient flow.
• Monitor patient arm bands and request replacements as needed.
• Keep stock of lab/x-ray requisitions; handle downtime equipment.
• Report printer or computer issues to help desk and notify supervisor.
• Provide and track data such as page to MD and discharge information.
• Participate in quality improvement projects and staffing coverage as needed.

Skills

CNA Certification

Computer knowledge

Medical terminology

Customer service

Lifting 20 lbs

Sitting for long periods

BLS

High school diploma

Electronic Health Records

Education

Certified Nursing Assistant Certification

High School Education

BLS certification

Tools

Electronic Health Records

Job description

Brown University Health in Taunton, MA is seeking Unit Information Secretaries to support the nursing unit by handling information management, communication, and patient flow. This role serves as the frontline contact between the unit, physicians, transport, and ancillary services.

The position emphasizes accuracy, teamwork, and responsiveness; required CNA certification, BLS, and basic computer skills. The candidate should be able to lift up to 20 lbs and sit for extended periods.