Hospital Telecommunications Specialist

Mercy Health; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Mercy Health in Cincinnati, OH seeks a Telecommunications Operator to manage patient and staff communications across telephone, radio, and paging systems. You will prioritize calls, coordinate on-call teams, and monitor alarms according to emergency procedures.

The role requires professionalism, accuracy, and timely problem resolution. Join a hospital team focused on swift communications, patient safety, and reliable information flow.

Qualifications

• Experience handling telecommunications in a hospital setting.
• Familiarity with medical terminology and hospital workflows.
• Experience coordinating on-call teams and handling urgent requests.

Responsibilities

• Respond to, prioritize and route calls promptly and courteously.
• Coordinate on-call teams and document outcomes of each request.
• Monitor alarms and respond to emergencies following site policies.
• Update hospital directory and assist with department equipment orders as needed.

Skills

Telecommunications experience

Medical terminology

Hospital office experience

Education

High School Diploma

Job description

Mercy Health in Cincinnati, OH seeks a Telecommunications Operator to manage patient and staff communications across telephone, radio, and paging systems. You will prioritize calls, coordinate on-call teams, and monitor alarms according to emergency procedures.

The role requires professionalism, accuracy, and timely problem resolution. Join a hospital team focused on swift communications, patient safety, and reliable information flow.