Hospital Switchboard & Dispatch Operator - Day Shift

UMass Memorial Health; USA; Vor Ort; USD 22.000 - 39.000; Vollzeit

Benefits dieser Stelle

Signing bonus

Zusammenfassung

UMass Memorial Health in Central Massachusetts is seeking a Telephone Operator to handle incoming calls, route them to the correct offices, and dispatch emergency Code calls to clinical staff. The role supports on‑call coordination and uses MS Office tools daily.

You must have a high school diploma, strong keyboarding and communication skills, and be available for a 40‑hour schedule with a day shift. A signing bonus may be available; benefits and equity considerations apply.

Qualifikationen

• Must have MS Office knowledge (including Excel) and accurate keyboarding skills.
• Excellent verbal and written communication and customer service abilities.
• Ability to work all shifts, including weekends and holidays, as required.

Aufgaben

• Answers phones and routes incoming calls to appropriate offices or personnel; Dispatch emergency Code calls to clinical personnel.
• Maintains paperwork, on-call schedules and wireless devices per procedures.

Kenntnisse

MS Office

Excel

Keyboarding

Communication

Customer service

Shift flexibility

Ausbildung

High school diploma

Medical Terminology

Tools

MS Office

Jobbeschreibung

UMass Memorial Health in Central Massachusetts is seeking a Telephone Operator to handle incoming calls, route them to the correct offices, and dispatch emergency Code calls to clinical staff. The role supports on‑call coordination and uses MS Office tools daily.

You must have a high school diploma, strong keyboarding and communication skills, and be available for a 40‑hour schedule with a day shift. A signing bonus may be available; benefits and equity considerations apply.