Hospital Services Representative/ Driver

Innovative Blood Resources; Omaha (NE); On-site; USD 50,971,000 - 57,859,000; Full time

Benefits offered by this job

Medical insurance

Vision

Dental

Paid time off

403(b) retirement plan

Job summary

Nebraska Community Blood Bank is seeking a Hospital Services Driver to support hospital transfusion operations in Omaha. The role combines hospital service tasks with delivering orders, demanding accuracy and strong customer service.

Applicants should be able to lift 50lbs, drive professionally, and learn necessary computer systems. Benefits include medical, vision, dental, PTO and a 403(b) retirement plan with generous employer contribution.

Qualifications

• High school education or equivalent.
• Ability to lift 50lbs and continuous movement in and out of vehicle.
• 2 years of driving and/or customer service experience.
• Good driving record.
• Good communication skills; both oral and written.
• Ability to learn required computer functions and programs.
• Displays a professional manner.
• Ability to work well under pressure.
• Attention to detail.

Responsibilities

• Performing and overseeing daily Hospital Service tasks.
• Deliver hospital blood component orders; pick ups from Collections Van/Mobiles/Fixed sites.
• Provide outstanding customer service to hospital and external customers.
• Maintain hospital service vehicles, department supplies, required forms, and reports.
• Maintain a working knowledge of federal regulations and industry standards for storage, labeling, distribution and transport of blood components.
• Assist in assuring adequate component inventory and compliance.

Skills

Delivery driving

Customer service

Communication skills

Attention to detail

Professional demeanor

Teamwork

Adaptability

Education

High school or equivalent

Job description

Responsibilities

Summary:

This position assists in assuring adequate component inventory for internal and external customer needs. Assists in assuring compliance with federal regulations and industry standards. Provides outstanding customer service to internal and external customers. Approximately 75% of the job is spent in hospital services department and 25% of the job is driving and delivering orders.

Schedule: 3pm-11:30pm on Sun and Mon and then 2pm-10:30pm Tues-Thurs

Job Responsibilities:

1. Performing and overseeing daily Hospital Service tasks

• Hospital Orders:
• Consigning
• Shipping
• Packing
• Reconciliation
• Irradiation/modification

2. Performing timely driving functions

• Delivering hospital Transfusion Services blood component orders.
• Performing whole blood pick-ups from Collections Van/Mobiles/Fixed sites.
• Performing sample pick-ups for Reference Lab, Donor Testing, and Nat Lab.

3. Customer Service

• Responsible for daily interactions with our hospital customers. Daily telephone communications with the hospital Transfusion Services allows for correct orders and component shipments

4. Equipment Maintenance

• Maintains adequate knowledge of departmental equipment operation to monitor and troubleshoot problem situations with the Maintenance department and equipment support services.

5. Maintains Hospital Services vehicles, department supplies, required forms, and reports.

6. Maintains a working knowledge of federal regulations and industry standards for the storage, labeling, distribution and transport of blood component.

The hourly rate for this position is $18.23/hr.

IBR also offers comprehensive benefits (including medical, vision, dental, paid time off, and sick days) to full and part-time employees, as well as the opportunity to participate in a 403(b)-retirement plan with a generous employer contribution.

Qualifications

Education:

High school education or equivalent

Physical:

Ability to lift 50lbs and continuous movement in and out of vehicle

Other:

Ability to work well with others and independently

2 years of driving and/or customer service experience

Good driving record

Good communication skills; both oral and written

Ability to learn required computer functions and programs

Displays a professional manner

Ability to work well under pressure

Attention to detail

Overview

Founded in 1968, Nebraska Community Blood Bank (NCBB) has served Nebraska and western Iowa for more than 50 years, delivering more than 60,000 lifesaving blood products annually to 25+ hospitals, EMS and healthcare partners. NCBB is part ofNew York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’sLindsley F. Kimball Research Instituteis a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NCBB serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visitncbb.org. Connect with us onFacebook,X,Instagram, andLinkedIn.