Hospital Services Representative/ Driver Part-Time

Innovative Blood Resources

Saint Paul (MN)

On-site

USD 40,000 - 44,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

403(b) retirement plan

Paid time off

Job summary

Memorial Blood Centers in Minnesota is seeking a detail‑oriented Hospital Services Support Associate to assure adequate inventory, comply with regulations, and provide excellent service to hospital customers. Approximately 75% of the time is spent in hospital services and 25% on driving and delivering orders.

You will handle hospital orders, shipments, packing, and reconciliations, while maintaining equipment and vehicle readiness and adhering to federal standards for blood components.

Qualifications

High school education or equivalent.
2 years of driving and/or customer service experience.
Good driving record.
Good communication skills; both oral and written.

Responsibilities

Perform and oversee daily Hospital Service tasks and hospital orders.
Manage consigning, shipping, packing, and reconciliation of components.
Handle irradiation/modification and timely driving functions.
Deliver hospital transfusion service blood component orders.
Pickup whole blood from collections sites and reference labs.
Provide daily customer service to hospital transfusion services and maintain equipment.
Maintain department vehicles, supplies, forms and reports, and stay compliant with regulations.

Skills

Driving experience

Customer service

Communication skills

Good driving record

Education

High school education or equivalent

Job description

Summary

This position assists in assuring adequate component inventory for internal and external customer needs. Assists in assuring compliance with federal regulations and industry standards. Provides outstanding customer service to internal and external customers. Approximately 75% of the job is spent in hospital services department and 25% of the job is driving and delivering orders.

Schedule

Mon - Wed 7am - 230pm

Job Responsibilities

Performing and overseeing daily Hospital Service tasks (HSRD-1 tasks)
Hospital Orders
Consigning
Shipping
Packing
Reconciliation
Irradiation/modification
Performing timely driving functions
Delivering hospital Transfusion Services blood component orders.
Performing whole blood pick-ups from Collections Van/Mobiles/Fixed sites.
Performing sample pick-ups for Reference Lab, Donor Testing, and Nat Lab.
Customer Service
Responsible for daily interactions with our hospital customers. Daily telephone communications with the hospital Transfusion Services allows for correct orders and component shipments
Equipment Maintenance
Maintains adequate knowledge of departmental equipment operation to monitor and troubleshoot problem situations with the Maintenance department and equipment support services.
Maintains Hospital Services vehicles, department supplies, required forms, and reports.
Maintains a working knowledge of federal regulations and industry standards for the storage, labeling, distribution and transport of blood component.

Education

High school education or equivalent

Physical

Ability to lift up to 50lbs and continuous movement in and out of vehicle

Other

Ability to work well with others and independently

2 years of driving and/or customer service experience
Good driving record
Good communication skills; both oral and written

Ability To Learn Required Computer Functions And Programs

Attention to detail

Benefits

IBR also offers comprehensive benefits (including medical, vision, dental, paid time off, and sick days) to full and part-time employees, as well as the opportunity to participate in a 403(b)-retirement plan with a generous employer contribution.

Salary

The hourly rate for this position is $20.05/hr.