Hospital Services Specialist

The Blood Connection, Incorporated; Morrisville (NC); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

PTO 24 days

Bonuses

Tuition Reimbursement

401k

Health Insurance (Medical, Vision, and

Dental)

FSA

Short/Long-Term Disability

EAP

Basic Life Insurance

Job summary

The Blood Connection, Incorporated is seeking a dedicated individual to support hospital blood product distribution and customer service. You will coordinate routes, assist in inventory, and ensure timely delivery of orders in a fast-paced environment.

Highlights include shift differentials, tuition reimbursement, 24 days PTO, a 401k plan, health/dental/vision coverage, and disability and EAP benefits to support work-life balance.

Qualifications

• High School Diploma or GED is required.
• Valid Driver’s License with no major infractions and dependable transportation.
• Ability to communicate effectively with patrons, donors, sponsors, and co-workers.
• Ability to organize and prioritize workload and meet deadlines.
• Ability to establish and maintain effective working relationships with staff, management, and peers.

Responsibilities

• Ensure all orders are filled and delivered in a timely manner.
• Coordinate routes and pickups to ensure timely processing and delivery.
• Perform shipping and receiving of blood components.
• Assist in inventory management and stock rotation of blood components.
• Provide support to hospital blood banks served by The Blood Connection.
• Handle modifications of blood products as required (irradiation, washing, etc.).
• Collaborate with couriers for efficient routing.
• Contribute to fulfilling The Blood Connection’s mission.

Skills

Communication

Organization

Prioritization

Customer service

Education

High School Diploma or GED

Tools

No tools specified

Job description

At The Blood Connection, every role plays a part in saving lives. Join our team and help make an impact in your community today!

Shifts

• Monday-Friday 3:00pm-11:30pm
• Thursday-Sunday 9:00pm-7:30am

Shift Differentials

• Extra $2.00/hr Saturday and Sunday 7:00am-7:00pm
• Extra $3.50/hr Saturday and Sunday 7:00pm-7:00am
• 24 Days PTO! - Use it, Cash it, Roll it over
• Potential Company Bonuses
• Tuition Reimbursement
• 401k Retirement Plan
• Health Insurance (Medical, Vision, and Dental)
• Healthcare and Dependent Care FSA
• Short and Long-Term Disability
• Employee Assistance Program (EAP)
• Basic Life Insurance

Position Overview

• Responsible for assuring that all hospital customers receive blood products as ordered, the transport of products is performed as efficiently and timely as possible, and that excellent customer service is delivered at all times.
• Responsible for the safe and effective distribution of blood and blood components and all aspects of the distribution process in accordance with AABB and FDA guidelines.
• Must work closely with the couriers to maintain customer satisfaction.

Hospital Services Tasks

• Ensures that all orders are filled and delivered in a timely manner.
• Coordinates routes and pickups to ensure timely processing and delivery.
• Performs all procedures for the shipping and receiving of blood components.
• Assists in inventory management and stock rotation of blood and blood components.
• Provides support to hospital blood banks served by the blood center.
• Performs modifications of blood products as expected (irradiation, washing, freezing, etc.).
• Works closely with couriers for most efficient routes.
• Works with others to fulfill the mission of The Blood Connection.

General Work Practices

• Practices good customer service relations with co-workers, clients, and the general public.
• Operates company vehicles in a safe manner.
• Produces accurate, precise, and legible documentation.
• Performs on‑call duties as assigned.
• Performs housekeeping duties as needed to keep a clean and orderly work area.
• Other duties as assigned or required.

Minimum Qualifications

• High School Diploma or GED.
• Valid Driver’s License with no major infractions and dependable transportation.
• Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers.
• Ability to organize and prioritize workload and meet deadlines.
• Ability to establish and maintain effective working relationships with staff, management, and peers.

Physical Demands

• Lifting and/or pulling/pushing up to 50 pounds.
• Standing or walking for an extended period.
• Bending and twisting.

Equal Opportunity Employer Veterans/Disabled