Healthcare Security & Safety Specialist

Mass General Brigham; Belmont (MA); On-site; USD 32,000 - 46,000; Full time

Job summary

Mass General Brigham is seeking a Security Officer at McLean Hospital in Belmont, MA. The role involves patrolling assigned areas, monitoring for safety hazards, and reporting incidents to ensure the protection of patients, visitors, and staff.

Responsibilities include responding to medical emergencies, restraining individuals when necessary, and coordinating with law enforcement as required. Strong communication and de-escalation skills are essential.

Qualifications

• Strong interpersonal communication and customer service skills.
• Ability to de-escalate anxious/stressed people and manage aggression.
• Works effectively independently and in teams; multitask.
• Strong problem-solving and analytical thinking.
• Writing skills to document incidents and maintain logs.

Responsibilities

• Patrol assigned areas to deter theft and ensure safety.
• Investigate thefts, disturbances, and report incidents to supervisors.
• Prepare written incident reports and maintain log entries.
• Dispatch security personnel and respond to emergencies as needed.
• Restrict access and assist in restraining individuals when necessary.

Skills

Interpersonal communication

Customer service

De-escalation

Multitasking

Problem solving

Writing skills

Database software

Education

Bachelor's degree Criminal Justice

Tools

Integrated security systems

Security software / database tools

Job description

Mass General Brigham is seeking a Security Officer at McLean Hospital in Belmont, MA. The role involves patrolling assigned areas, monitoring for safety hazards, and reporting incidents to ensure the protection of patients, visitors, and staff.

Responsibilities include responding to medical emergencies, restraining individuals when necessary, and coordinating with law enforcement as required. Strong communication and de-escalation skills are essential.