Hospital Security Officer – Patient Safety & Quick Response

Austincc; Pittsburgh (Allegheny County); On-site; USD 32,000 - 52,000; Full time

Job summary

UPMC seeks a dedicated security officer to help maintain a safe, secure environment across its hospitals and surrounding grounds. You will patrol properties, monitor alarms, and respond swiftly to emergencies while engaging with patients, visitors, and staff in a professional manner.

The role emphasizes de-escalation, clear communication, and collaboration with local law enforcement. Applicants must pass a background check and be available for all shifts.

Qualifications

• High School diploma or equivalent preferred.
• Must possess exceptional interpersonal and communication skills, with the ability to effectively engage, de-escalate, and resolve potentially confrontational situations involving individuals from diverse backgrounds and circumstances.
• Candidates must exhibit the psychological resilience and sound judgment necessary to perform effectively in high-stress, fast-paced, and potentially dangerous environments. Basic physical fitness is required to meet the demands of the role, including full-body mobility, strength, endurance, and the ability to respond promptly to crisis interventions and medical emergencies.
• Must communicate clearly and effectively, both verbally and in writing.
• All applicants are subject to a comprehensive background investigation and criminal record check. Candidates must be available to work all shifts as required.
• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

Responsibilities

• Patrol hospitals, buildings, parking areas, and surrounding grounds to help prevent issues and identify security concerns.
• Monitor security, fire, and environmental alarm systems and respond quickly to emergencies and incidents.
• Collaborate with UPMC Police Officers and local law enforcement when needed.
• Provide friendly, professional assistance to patients, families, visitors and staff.
• Keep accurate records of incidents, observations, and daily security activities in line with guidelines.

Skills

Interpersonal skills

Communication

De-escalation

Crisis response

Customer service

Education

High School diploma or equivalent

Job description

UPMC seeks a dedicated security officer to help maintain a safe, secure environment across its hospitals and surrounding grounds. You will patrol properties, monitor alarms, and respond swiftly to emergencies while engaging with patients, visitors, and staff in a professional manner.

The role emphasizes de-escalation, clear communication, and collaboration with local law enforcement. Applicants must pass a background check and be available for all shifts.