Hospital Security Officer — Patrol, Customer Service (Sign-On Bonus)

UPMC; Pittsburgh (Allegheny County); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

UPMC is seeking a Security Officer to maintain a safe, secure environment for patients, visitors and staff. Responsibilities include patrols, staffing fixed posts, and responding to incidents across UPMC Presbyterian campus (PUH, MUH, Kamin Tower). A valid driver’s license is required; shifts include weekends/holidays with day, afternoon and night rotations.

Enroll and maintain required certifications; background checks apply. Eligible for a $1,500 sign‑on bonus with a 2‑year commitment.

Qualifications

• High School diploma or equivalent preferred.
• Strong interpersonal skills, especially the ability to effectively interact, communicate, and diffuse potential combative situations.
• Psychological fitness required to deal with stress and potentially dangerous conflict situations.
• Physical fitness requirements to deal with typical physical demands that require full body motion and physical strength and stamina sufficient to respond to crisis interventions and medical emergencies.
• Be able to effectively communicate both orally and in written format.
• Good interpersonal skills; able to deal with stress and potentially dangerous conflict situations.
• All applicants will be subject to a thorough background and criminal record check.
• Must be available for all shifts.
• Officers are required to wear a bullet proof vest.

Responsibilities

• Staff fixed posts to monitor ingress and egress to secured areas.
• Provides customer service to patients, families, visitors and staff to maintain a safe and secure environment.
• Inspect incoming and outgoing parcels as necessary to prevent theft.
• Responds to and resolves problems, disputes and unusual circumstances as necessary.
• Maintain required certifications and licensing.
• Assist with traffic control and vehicle assists.
• Transport deceased to morgue/release bodies from morgue.
• Monitor security, fire, and environmental alarms, respond to alarms and assist when needed.
• Establish a uniformed security presence by patrolling UPMC hospitals, buildings, grounds and associated areas to deter criminal activity, document activities, and contact UPMC Police Officers or other appropriate law enforcement when necessary.
• Operate UPMC vehicles in accordance with the rules and regulations of the Pennsylvania Vehicle Code.
• Conduct patient escorts and stand‑by details.
• Complete all mandatory training programs per departmental guidelines.
• Report and document incidents, suspicious activities and hazards.

Skills

Interpersonal skills

Communication (oral & written)

Education

High School diploma or equivalent

Job description

UPMC is seeking a Security Officer to maintain a safe, secure environment for patients, visitors and staff. Responsibilities include patrols, staffing fixed posts, and responding to incidents across UPMC Presbyterian campus (PUH, MUH, Kamin Tower). A valid driver’s license is required; shifts include weekends/holidays with day, afternoon and night rotations.

Enroll and maintain required certifications; background checks apply. Eligible for a $1,500 sign‑on bonus with a 2‑year commitment.