Security Officer - NY

UPMC; Jamestown (NY); On-site; USD 25,000 - 39,000; Full time

Job summary

UPMC is seeking a Security Officer to protect patients, visitors, staff and facilities. You will maintain a visible security presence, respond to incidents with professionalism, and deliver excellent customer service as part of a safety-focused team.

Responsibilities include patrolling hospital campuses, screening parcels, reporting incidents, coordinating with police when needed, and supporting safe patient transport and emergency response.

Responsibilities

• Staff fixed posts to monitor ingress and egress to secured areas
• Establish a uniformed security presence by patrolling UPMC hospitals, buildings, grounds, and associated areas to deter criminal activity
• Provide exceptional customer service to patients, families, visitors, and staff to promote a safe and secure environment
• Inspect incoming and outgoing parcels as necessary to prevent theft
• Respond to and help resolve problems, disputes, and unusual circumstances
• Monitor security, fire, and environmental alarms; respond to alarms and assist as necessary
• Contact UPMC Police Officers or other appropriate law enforcement when required
• Assist with traffic control and provide vehicle assistance as needed
• Conduct patient escorts and provide standby details
• Transport deceased individuals to the morgue and release bodies from the morgue in accordance with protocols
• Operate UPMC vehicles in compliance with all applicable state and local motor vehicle laws
• Maintain all required certifications and licensure
• Complete all mandatory training programs per departmental guidelines
• Report and document incidents, suspicious activities, and hazards using appropriate reporting tools

Job description

Make a meaningful impact while enjoying a schedule that truly supports work-life balance. As a Security Officer, you’ll play a critical role in keeping patients, visitors, staff, and UPMC facilities safe and secure. In this role, you’ll maintain a visible security presence, respond to situations with professionalism and care, and deliver excellent customer service—all while being part of a team dedicated to safety, service, and community.

Responsibilities

• Staff fixed posts to monitor ingress and egress to secured areas
• Establish a uniformed security presence by patrolling UPMC hospitals, buildings, grounds, and associated areas to deter criminal activity
• Provide exceptional customer service to patients, families, visitors, and staff to promote a safe and secure environment
• Inspect incoming and outgoing parcels as necessary to prevent theft
• Respond to and help resolve problems, disputes, and unusual circumstances
• Monitor security, fire, and environmental alarms; respond to alarms and assist as necessary
• Contact UPMC Police Officers or other appropriate law enforcement when required
• Assist with traffic control and provide vehicle assistance as needed
• Conduct patient escorts and provide standby details
• Transport deceased individuals to the morgue and release bodies from the morgue in accordance with protocols
• Operate UPMC vehicles in compliance with all applicable state and local motor vehicle laws
• Maintain all required certifications and licensure
• Complete all mandatory training programs per departmental guidelines
• Report and document incidents, suspicious activities, and hazards using appropriate reporting tools