Hospital Security Dispatcher | CAD, 24/7 On-Site Support

North Memorial Medical Center; Robbinsdale (MN); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health insurance

401k Retirement Match

Paid Time Off

Tuition Reimbursement

Fitness Center Access

Job summary

North Memorial Health is seeking a Security Dispatcher to join the Safety and Security Department at the Robbinsdale campus. You will answer calls for service, deploy security resources, and monitor systems using CAD to ensure rapid, effective responses.

The role requires the ability to multitask, work well under pressure, and communicate clearly with hospital staff and public agencies. On-site work with potential shift variations offers a dynamic environment.

Qualifications

• Dispatcher experience in EMS, police, fire, or security centers.
• Strong multi-line phone handling and triage skills.
• Ability to multitask and stay composed under pressure.
• Excellent communication with hospital staff and public agencies.

Responsibilities

• Answer calls for service and deploy security resources.
• Record and monitor security resources using CAD.
• Monitor safety systems and coordinate with teams.
• Work collaboratively in a fast-paced hospital environment.

Skills

Dispatcher experience

Customer service

Multi-line phone handling

Problem solving

Ability to work under pressure

Team collaboration

Typing 25 wpm

Basic computer skills

Education

High school diploma or GED

Post-secondary education preferred

Tools

CAD software

Job description

North Memorial Health is seeking a Security Dispatcher to join the Safety and Security Department at the Robbinsdale campus. You will answer calls for service, deploy security resources, and monitor systems using CAD to ensure rapid, effective responses.

The role requires the ability to multitask, work well under pressure, and communicate clearly with hospital staff and public agencies. On-site work with potential shift variations offers a dynamic environment.