Hospital Scheduling & Patient Access Coordinator

Ohio State University; Columbus (OH); On-site; USD 40,000 - 56,000; Full time

Job summary

The Ohio State University Hospital is seeking a Scheduling Coordinator to join the University Hospital Revenue Cycle team. The role focuses on physician appointment scheduling, OR/admission scheduling, full-service scheduling, and insurance verification to support clinical and financial needs.

You will interface with clinical staff and patients, ensuring accurate appointment data and seamless service. Strong multitasking and customer service skills are essential in a fast-paced environment.

Qualifications

• High School Diploma or GED is required.
• PC knowledge and verbal/written communication skills are required.
• Minimum 6 months experience in customer service or healthcare environment.

Responsibilities

• Schedule return and other patient appointments; coordinate with clinical staff and patients.
• Verify and update patient demographics and insurance information to support clinical and financial needs.
• Communicate with physicians, medical secretaries, and other staff to ensure patient needs are met.
• Maintain proficiency in scheduling and registration systems and related software.

Skills

Customer service

Communication

Multitasking

Problem-solving

Education

High School Diploma or GED

Tools

EMR systems

Scheduling systems

Registration systems

ABN/Eligibility systems

Document management software

Job description

The Ohio State University Hospital is seeking a Scheduling Coordinator to join the University Hospital Revenue Cycle team. The role focuses on physician appointment scheduling, OR/admission scheduling, full-service scheduling, and insurance verification to support clinical and financial needs.

You will interface with clinical staff and patients, ensuring accurate appointment data and seamless service. Strong multitasking and customer service skills are essential in a fast-paced environment.