HOSPITAL SCHEDULER / SCHEDULING ASSOCIATE

Trinity Health; United States; On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Retirement savings

Paid time off

Tuition reimbursement

Life insurance

Well-being program

Career growth

Job summary

Trinity Health Of New England is seeking a Full-time Pre-Registration Clerk to support day shift operations. This role focuses on accurate pre-registration, patient greeting, and efficient check-in to reduce wait times and improve satisfaction.

You will collect and verify demographic and financial information, register scheduled patients, and reconcile liabilities while providing excellent customer service in a healthcare setting.

Qualifications

• Minimum High School Diploma or equivalent required.
• 2 years clerical experience in a medical field preferred.
• Minimum of 6 months customer service experience required.
• Knowledge of medical terminology preferred.

Responsibilities

• Accurately completes the pre-registration process to reduce patient wait time and promote efficient arrival/check in.
• Contact and register all patients with scheduled procedures and visits.
• Update patient records, demographic and financial information.
• Greet patients and check in into computer system and complete registration if not pre-registered.
• Collect, process and reconcile patient liabilities.

Skills

Clerical experience

Customer service experience

Medical terminology

Education

High School Diploma

Job description

Employment Type: Full time Shift: Day Shift Description: Position Purpose Accurately completes the pre-registration process to reduce patient wait time, improve patient satisfaction and promote an efficient arrival/check in process. Helps to ensure that the patient flows through the scheduling and registration process as quickly as possible ensuring all registration and financial requirements are completed in a consistent manner. Acts as a liaison for patients with questions regarding appointments, procedures outside of clinic, clinical flow and staff knowledge.

What you will do

Responsible for collection of complete demographic, financial information and clinical orders (when applicable) Contact and register all patients who have scheduled procedures and visits within the center Update patient records, demographic and financial information Greet patients and check in patients into computer system and if patient is not pre-registered, complete the registration process Collect, process and reconcile patient liabilities.

Minimum Qualifications

Minimum High School Diploma or equivalent required 2 years clerical experience in a medical field preferred Minimum of 6 months customer service experience required Knowledge of medical terminology preferred.

Pay Range: $18.05 - $25.60 per hour Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our comprehensive benefits package includes:

• Medical, Dental, Prescription Drug and Vision Coverage
• Retirement Savings Program with Employer Match
• Time Off - may include Paid Time Off, Vacation, Sick Time and Holidays
• Tuition Reimbursement and Professional Development Opportunities
• Basic and Supplemental Life and AD&D Insurance
• Well-being Initiative
• Career Growth and Advancement Opportunities within Trinity Health

Position Highlights and Benefits

40 Hours per Week - 1st shift (Days) Potential Saturday hours-- weekend differential applies Great Benefits and Health Insurance Coverage - Starting Day 1

Ministry/Facility Information

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services.

Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.