HOSPITAL SCHEDULER / SCHEDULING ASSOCIATE

Trinity Health; Hartford (CT); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Retirement Savings with Employer Match

Paid Time Off & Holidays

Tuition Reimbursement & Professional D

Life Insurance & AD&D

Well-being & Career Growth

Job summary

Trinity Health Of New England is seeking a full-time Front Desk Pre-Registration Clerk to streamline the patient admissions process in Hartford, CT. You will greet patients, collect demographics and financial information, and register individuals efficiently to reduce wait times and improve satisfaction.

The role requires a high school diploma, clerical experience in a medical setting, and strong customer service skills. Competitive benefits and day shifts are offered.

Qualifications

• High school diploma or equivalent required.
• 2 years clerical experience in medical field preferred.
• Minimum 6 months customer service experience required.
• Knowledge of medical terminology preferred.

Responsibilities

• Accurately completes the pre-registration process to reduce patient wait time and promote efficient arrival/check-in.
• Contact and register all patients who have scheduled procedures and visits within the center.
• Update patient records, demographics and financial information.
• Greet patients and check them in; if not pre-registered, complete the registration process.
• Collect, process and reconcile patient liabilities.

Skills

Customer service

Clerical

Medical terminology

Communication

Education

High School Diploma or equivalent

Job description

Employment Type: Full time Shift: Day Shift Description:

Position Purpose

Accurately completes the pre-registration process to reduce patient wait time, improve patient satisfaction and promote an efficient arrival/check in process. Helps to ensure that the patient flows through the scheduling and registration process as quickly as possible ensuring all registration and financial requirements are completed in a consistent manner. Acts as a liaison for patients with questions regarding appointments, procedures outside of clinic, clinical flow and staff knowledge.

What you will do

• Responsible for collection of complete demographic, financial information and clinical orders (when applicable)
• Contact and register all patients who have scheduled procedures and visits within the center
• Update patient records, demographic and financial information
• Greet patients and check in patients into computer system and if patient is not pre-registered, complete the registration process
• Collect, process and reconcile patient liabilities

Minimum Qualifications

• Minimum High School Diploma or equivalent required
• 2 years clerical experience in a medical field preferred
• Minimum of 6 months customer service experience required
• Knowledge of medical terminology preferred

At Trinity Health Of New England

we understand that the success of our organization is directly related to our hardworking, compassionate, and dedicated colleagues who contribute their time and skills to help transform healthcare. That's why we've compiled a competitive, comprehensive compensation and benefits package that offers our colleagues protection and peace of mind, both at home and at work.

Pay Range: $18.05 - $25.60 per hour

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our comprehensive benefits package includes:

• Medical, Dental, Prescription Drug and Vision Coverage
• Retirement Savings Program with Employer Match
• Time Off - may include Paid Time Off, Vacation, Sick Time and Holidays
• Tuition Reimbursement and Professional Development Opportunities
• Basic and Supplemental Life and AD&D Insurance
• Well-being Initiative
• Career Growth and Advancement Opportunities within Trinity Health

Position Highlights and Benefits

• 40 Hours per Week - 1st shift (Days)
• Potential Saturday hours-- weekend differential applies
• Great Benefits and Health Insurance Coverage - Starting Day 1

Ministry/Facility Information

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.