Hospital Robotics Field Engineer (Travel + On-Call)

Diligent Robotics; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Diligent Robotics is hiring to deploy and support Moxi robots across hospital sites in the United States. You will install, test, and map hospital spaces for robot operations, train staff, and provide on-site support during launches.

The role requires hands-on hardware/software troubleshooting and clear communication with clinical teams. Travel up to 50% is common; flexibility for nights/weekends may be needed to align with hospital schedules.

Qualifications

• Strong troubleshooting skills across hardware and software.
• Hands-on Linux terminal experience; coding/scripting is a plus.
• Confidently explain technical topics to diverse audiences including clinical staff and hospital leadership.
• Able to work independently in busy environments with minimal supervision.
• Collaborate across teams to support field service initiatives.
• Healthcare or hospital experience is a plus, not required.

Responsibilities

• Install, set up, and test Moxi robots at new and expanding hospital sites.
• Map hospital floors and teach Moxi robots to use doors and elevators.
• Support live fleets as sites grow and change, including map updates and expanding to new units.
• Diagnose and fix hardware and software issues; escalate complex problems with clear tickets.
• Monitor robots during launches and keep implementation tasks on schedule.
• Train hospital staff and leaders on Moxi robots; build trust with clinical teams.

Skills

Troubleshooting

Linux terminal

Technical communication

Cross-functional teamwork

Time management

Hardware diagnosis

Tools

Linux

Hardware testing tools

Job description

Diligent Robotics is hiring to deploy and support Moxi robots across hospital sites in the United States. You will install, test, and map hospital spaces for robot operations, train staff, and provide on-site support during launches.

The role requires hands-on hardware/software troubleshooting and clear communication with clinical teams. Travel up to 50% is common; flexibility for nights/weekends may be needed to align with hospital schedules.