Hospital Robotics Implementation Specialist

Diligent Robotics; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

Diligent Robotics is hiring an Implementation Technician to launch Moxi robots in hospitals across the United States. You will test robots in real-world conditions, train clinical and non-clinical staff, and support the team to ensure smooth launches.

This role emphasizes hands-on training, clear communication, and the ability to travel. A flexible schedule and healthcare experience are a plus, with safety and patient care as top priorities.

Qualifications

• Customer service experience; friendly, patient and calm under pressure.
• Clear communication in person, by phone and chat.
• Strong organization; can manage several tasks simultaneously.
• Independent; learns quickly, asks good questions, makes sound decisions.
• Collaborative team player; works with team and leaders while anticipating needs.
• Comfort with technology and curiosity about how things work.
• Healthcare or hospital experience is a plus, not required.

Responsibilities

• Test Moxi robots end-to-end on real hospital routes and report feedback to engineers.
• Train hospital staff and introduce Moxi to hospital leaders.
• Monitor and assist robots safely as they move through busy hospital hallways.
• Answer questions from hospital staff, patients and visitors about the robot.
• Help prepare robots and sites: receive, pack, set up stations, label maps in software.
• Collect data to help engineers fix door and elevator issues.
• Keep training materials and team resources up to date.
• Flag issues early and support Specialists and Engineers as needed.

Skills

Customer service

Communication

Organization

Independent

Team player

Tech-savvy

Healthcare experience (nice-to-have)

Education

High school diploma or GED

Job description

Diligent Robotics is hiring an Implementation Technician to launch Moxi robots in hospitals across the United States. You will test robots in real-world conditions, train clinical and non-clinical staff, and support the team to ensure smooth launches.

This role emphasizes hands-on training, clear communication, and the ability to travel. A flexible schedule and healthcare experience are a plus, with safety and patient care as top priorities.