Hospital Relations & Care Transitions Lead

Norfolk-Health-; Norfolk (VA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Bonus potential

Health benefits

401(k)

Paid Time Off

Career growth

Job summary

Norfolk Health & Rehabilitation Center in Norfolk, VA is seeking a Hospital Liaison to serve the greater Hampton Roads area and strengthen referrals from hospitals, discharge planners, and case managers.

The position focuses on building relationships, promoting post-acute rehabilitation and skilled nursing services, and coordinating with admissions and clinical teams to facilitate timely patient placements across facilities. Travel throughout Hampton Roads is required.

Qualifications

• Bachelor's degree preferred in a healthcare/related field.
• Strong communication and interpersonal abilities.
• Proven ability to build relationships with healthcare partners.

Responsibilities

• Develop and maintain relationships with hospital discharge planners, case managers, social workers, physicians, and other referral sources in the Hampton Roads area.
• Promote post-acute rehabilitation services and identify admission opportunities in hospitals.
• Educate referral partners on capabilities, programs, and admission criteria.
• Collaborate with admissions and clinical teams to evaluate referrals and facilitate timely transitions.
• Monitor referral activity and market trends to identify growth opportunities.
• Provide timely follow-up and exceptional service to referral partners.

Skills

Communication skills

Relationship building

Travel required

Organizational skills

Education

Bachelor's degree in healthcare administration, marketing, business, or related field

Job description

Norfolk Health & Rehabilitation Center in Norfolk, VA is seeking a Hospital Liaison to serve the greater Hampton Roads area and strengthen referrals from hospitals, discharge planners, and case managers.

The position focuses on building relationships, promoting post-acute rehabilitation and skilled nursing services, and coordinating with admissions and clinical teams to facilitate timely patient placements across facilities. Travel throughout Hampton Roads is required.