Post-Acute Care Referrals Liaison

Eastern Healthcare Group; Roanoke, Northern (VA, KY); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Incentive/bonus opportunities

Comprehensive benefits package

Paid time off and holidays

Health, dental, and vision insurance

401(k) with company match

Professional development and growth

Collaborative work environment

Job summary

Eastern Healthcare Group in Roanoke, VA seeks a Hospital Liaison to connect hospitals, physicians, and case managers with our skilled nursing facilities. You will develop referral relationships, facilitate patient admissions, and guide transitions from acute care to post-acute and long-term care.

The role emphasizes autonomous territory management, strong communication, and the ability to educate referral sources about services and our admissions process.

Qualifications

• Bachelor's degree in Healthcare Administration, Marketing, Business, Nursing, Social Work, or related field.
• Minimum of 2 years of experience in healthcare sales, business development, admissions, case management, or hospital liaison roles.
• Experience working with skilled nursing, rehabilitation, long-term care, home health, hospice, or hospital systems preferred.
• Strong understanding of hospital discharge planning and post-acute care services.
• Excellent communication, relationship-building, and presentation skills.
• Ability to work independently and manage a territory effectively.
• Strong organizational and time-management abilities.
• Valid driver's license and reliable transportation.

Responsibilities

• Develop and maintain strong relationships with hospital case managers, discharge planners, social workers, physicians, and healthcare professionals.
• Educate referral sources about Eastern Healthcare Group's services, clinical programs, and admissions process.
• Conduct regular hospital visits to identify referral opportunities and support discharge planning efforts.
• Review patient referrals and collaborate with clinical and admissions teams to determine appropriate placement.
• Coordinate smooth transitions for patients from hospitals to skilled nursing facilities.
• Maintain referral tracking and provide regular activity and performance reports.
• Participate in networking events, healthcare forums, and community outreach initiatives.
• Stay informed on industry trends, Medicare, Medicaid, and managed care guidelines affecting post-acute care services.
• Meet and exceed census growth and referral development goals.

Skills

Communication

Relationship Building

Presentation Skills

Time Management

Independent Work

Education

Bachelor's degree in Healthcare Administration

Job description

Eastern Healthcare Group in Roanoke, VA seeks a Hospital Liaison to connect hospitals, physicians, and case managers with our skilled nursing facilities. You will develop referral relationships, facilitate patient admissions, and guide transitions from acute care to post-acute and long-term care.

The role emphasizes autonomous territory management, strong communication, and the ability to educate referral sources about services and our admissions process.