Hospital Liaison: Care Transitions & Partnerships

Medical Facilities Of America, Inc.; Norfolk (VA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Bonus potential

Health benefits (Medical, Dental, VIs​

401(k) and other elective benefits

Paid Time Off

Career growth opportunities

Job summary

Norfolk Health & Rehabilitation Center in Norfolk, VA is seeking a Hospital Liaison to support the Hampton Roads area. You will build and maintain relationships with hospital discharge planners, case managers, physicians, and other referral sources to promote post-acute rehabilitation and skilled nursing services.

The role emphasizes education of referral partners on clinical capabilities, collaboration with admissions and clinical teams to facilitate timely transitions, and ongoing referral

Qualifications

• Bachelor's degree preferred in healthcare administration, marketing, business, or related field.
• Experience in hospital liaison, healthcare marketing, admissions, or business development preferred.
• Experience with hospitals, discharge planners, case managers, or post-acute providers preferred.
• Understanding of skilled nursing and hospital discharge processes.
• Proven ability to build positive relationships with healthcare referral sources.
• Excellent communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Reliable transportation and willingness to travel throughout the Hampton Roads area.

Responsibilities

• Develop and maintain strong relationships with hospital discharge planners, case managers, social workers, physicians, and other referral sources in the Hampton Roads area.
• Establish a consistent presence in assigned hospitals to promote post-acute rehabilitation and skilled nursing services and identify admission opportunities.
• Educate referral partners on clinical capabilities, programs, rehabilitation services, and admission criteria.
• Collaborate with admissions and clinical teams to evaluate referrals, address barriers, and facilitate timely transitions.
• Identify opportunities to expand referral relationships and support census development goals.
• Monitor referral activity, hospital trends, and market opportunities for growth and improvement.
• Maintain communication with referral partners with timely follow-up and service.
• Participate in marketing and admissions meetings with updates on referrals and market trends.
• Maintain records of referral development activities and submit reports.
• Other duties as necessary for facility operations.

Skills

Relationship building

Communication

Time management

Travel willingness

Education

Bachelor's degree

Job description

Norfolk Health & Rehabilitation Center in Norfolk, VA is seeking a Hospital Liaison to support the Hampton Roads area. You will build and maintain relationships with hospital discharge planners, case managers, physicians, and other referral sources to promote post-acute rehabilitation and skilled nursing services.

The role emphasizes education of referral partners on clinical capabilities, collaboration with admissions and clinical teams to facilitate timely transitions, and ongoing referral