Hospital Liaison: Drive Referrals & Patient Transitions

Eastern Healthcare Group; Lynchburg (VA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunities

Comprehensive benefits

Paid time off

Health, dental, vision insurance

401(k) with company match

Professional development

Collaborative environment

Job summary

Eastern Healthcare Group is seeking a Hospital Liaison to connect with hospitals, physicians, case managers, and discharge planners to drive referrals to our skilled nursing and post-acute facilities.

The role focuses on developing relationships, educating partners about services and admissions, and coordinating patient transitions from acute to post-acute care with a strong emphasis on census growth.

Qualifications

• Bachelor's degree in a healthcare-related field preferred.
• Minimum of 2 years in healthcare sales, business development, admissions, case management, or hospital liaison roles.
• Experience with skilled nursing, rehabilitation, long-term care, home health, hospice, or hospital systems preferred.
• Strong understanding of hospital discharge planning and post-acute care services.
• Excellent communication, relationship-building, and presentation skills.
• Ability to work independently and manage a territory effectively.
• Valid driver's license and reliable transportation.

Responsibilities

• Develop and maintain strong relationships with hospital case managers, discharge planners, social workers, physicians, and healthcare professionals.
• Educate referral sources about Eastern Healthcare Group's services, clinical programs, and admissions process.
• Conduct regular hospital visits to identify referral opportunities and support discharge planning efforts.
• Review patient referrals and collaborate with clinical and admissions teams to determine appropriate placement.
• Coordinate smooth transitions for patients from hospitals to skilled nursing facilities.
• Maintain referral tracking and provide regular activity and performance reports.
• Participate in networking events, healthcare forums, and community outreach initiatives.
• Stay informed on industry trends, Medicare, Medicaid, and managed care guidelines affecting post-acute care services.
• Meet and exceed census growth and referral development goals.

Skills

Communication skills

Relationship-building

Presentation skills

Organization & time-management

Independent work

Driver's license

Education

Bachelor's degree in Healthcare Administration / Marketing / Business / Nursing / Social Work

Job description

Eastern Healthcare Group is seeking a Hospital Liaison to connect with hospitals, physicians, case managers, and discharge planners to drive referrals to our skilled nursing and post-acute facilities.

The role focuses on developing relationships, educating partners about services and admissions, and coordinating patient transitions from acute to post-acute care with a strong emphasis on census growth.