Hospital PBX Operator - Patient Care & Communications

Lakeview Hospital; Bountiful (UT); Presencial; USD 22 000 - 30 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Medical benefits

Time off & disability benefits

Tuition assistance

Resumo da oferta

Lakeview Hospital in Bountiful, UT is seeking a PRN PBX Operator to join a compassionate team delivering reliable communications and patient support. You will handle incoming calls, greet visitors, manage paging, and assist with patient registration while maintaining security and confidentiality.

We value patient-centered service, teamwork, and calm performance under pressure. This PRN role offers flexible hours within a nationally recognized hospital network.

Qualificações

• Excellent customer service skills.
• Some previous switchboard and receptionist experience preferred.
• Basic computer knowledge and keyboarding skills required.
• Must be able to read, write, and speak English; good verbal and written skills required.
• Must be patient and courteous at all times, even under stressful situations.

Responsabilidades

• Receive, screen, and transfer incoming hospital telephone calls.
• Greet and direct patients and visitors.
• Facilitate the overhead paging system and direct communications throughout the facility.
• Be on stand-by to give proper notifications of emergency codes and alarms.
• Provide visual surveillance by monitoring security cameras and report suspicious actions.
• Assist with patient registration as needed and perform minor secretarial duties.
• Handle emergent medical record requests for after-hours offices and ER/urgent care.

Conhecimentos

Customer service

Switchboard experience

Receptionist experience

Basic computer skills

Keyboarding skills

English literacy

Descrição da oferta de emprego

Lakeview Hospital in Bountiful, UT is seeking a PRN PBX Operator to join a compassionate team delivering reliable communications and patient support. You will handle incoming calls, greet visitors, manage paging, and assist with patient registration while maintaining security and confidentiality.

We value patient-centered service, teamwork, and calm performance under pressure. This PRN role offers flexible hours within a nationally recognized hospital network.