Part-Time PBX & Communications Operator

Covenant Health; Knoxville (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

Parkwest Medical Center, a Covenant Health facility in Knoxville, is seeking a PBX Operator for a part-time role (48 hours per pay period, variable shifts). You will answer and route calls on the switchboard promptly and monitor multiple alarm panels to ensure patient and staff safety.

Responsibilities include placing LD calls for physicians, paging overhead for staff, and adhering to hospital policies. No licensure is required, and prior experience is not necessary in this entry-level role

Qualifications

• HS diploma or GED accepted.
• No prior experience required.
• Licensure not required.

Responsibilities

• Answer incoming calls and route to appropriate departments.
• Monitor multiple alarm panels and code phone as needed.
• Place LD (long-distance) calls for physicians.
• Page overhead for employees and page codes as required.
• Follow policies, procedures, and safety standards; participate in quality improvement.

Skills

Call routing

Phone etiquette

Customer service

Education

High School Diploma or GED

Job description

Parkwest Medical Center, a Covenant Health facility in Knoxville, is seeking a PBX Operator for a part-time role (48 hours per pay period, variable shifts). You will answer and route calls on the switchboard promptly and monitor multiple alarm panels to ensure patient and staff safety.

Responsibilities include placing LD calls for physicians, paging overhead for staff, and adhering to hospital policies. No licensure is required, and prior experience is not necessary in this entry-level role