Hospital PBX & Communications Operator

HCA Healthcare, Inc.; Bountiful (UT); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time off programs

401(k) plan with company match

Tuition assistance

Job summary

Lakeview Hospital in Bountiful, UT is seeking a PRN PBX Operator to join our caring team. You will play a key role supporting patient care and coordinating communications with staff and visitors.

You will handle calls, assist with registration, monitor paging, and support after-hours records requests while upholding the HCA Healthcare standard of caring like family. This role is based on-site in Lakeview Hospital and offers a flexible PRN schedule.

Qualifications

• Excellent customer services skills.
• Some previous switchboard and receptionist experience preferred.
• Basic computer knowledge and keyboarding skills required.
• Must be able to read, write, and speak English; good verbal and written skills required.
• Must be patient and courteous at all times, even under stressful situations.

Responsibilities

• Receive, screen, and transfer incoming hospital calls.
• Greet and direct patients and visitors.
• Manage hospital overhead paging and internal communications.
• Stand by to notify emergency codes and alarms.
• Monitor security cameras in the PBX office and report suspicious activity.
• Assist with patient registration and minor secretarial duties.
• Handle emergent and stat medical record requests after hours.

Skills

Customer service

Switchboard experience

Basic computer skills

English proficiency

Patience under pressure

Job description

Lakeview Hospital in Bountiful, UT is seeking a PRN PBX Operator to join our caring team. You will play a key role supporting patient care and coordinating communications with staff and visitors.

You will handle calls, assist with registration, monitor paging, and support after-hours records requests while upholding the HCA Healthcare standard of caring like family. This role is based on-site in Lakeview Hospital and offers a flexible PRN schedule.