Hospital Patient TV Support Specialist (Part-Time)

Uniguest; New York (NY); Vor Ort; USD 21.000 - 30.000; Teilzeit

Zusammenfassung

Uniguest seeks a customer-service focused Patient TV Support Representative to join our pCare Services team in Brooklyn, NY. This part-time position provides front-line support for hospital-based technologies, including patient bedside TV, digital signage, and related systems.

Flexible shifts offer up to 30 hours per week at two hospital locations. The role requires strong communication skills, reliability, and basic computer proficiency to assist patients and staff with system use and

Qualifikationen

• High school diploma or equivalent is required.
• Ability to work onsite at hospitals daily and travel between locations as needed.
• Must be able to lift 25 lbs. and climb a 6-foot ladder.
• Must meet hospital requirements for immunizations and screenings, including COVID-19 and Flu vaccinations.

Aufgaben

• Provide onsite support to patients and staff to ensure services meet or exceed expectations.
• Collaborate with team members to troubleshoot and resolve issues affecting services.
• Familiarize customers with the interactive system and its features.
• Replace small defective equipment as needed (TVs, pillow speakers, phones).
• Perform other related duties as assigned.

Kenntnisse

Exceptional customer service

Independent worker

Basic computer skills

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Uniguest seeks a customer-service focused Patient TV Support Representative to join our pCare Services team in Brooklyn, NY. This part-time position provides front-line support for hospital-based technologies, including patient bedside TV, digital signage, and related systems.

Flexible shifts offer up to 30 hours per week at two hospital locations. The role requires strong communication skills, reliability, and basic computer proficiency to assist patients and staff with system use and