Hospital Patient Experience Lead

Compass Group, North America; Lansing (MI); Presencial; USD 70.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation assistance

Medical, dental, vision

Retirement Plan

Paid Time Off

Life Insurance

Descripción de la vacante

Morrison Healthcare, a Compass Healthcare company, is seeking a Patient Services Manager in Charleston, SC. Relocation assistance is offered. Salary range is $70,000–$80,000 with wiggle room.

Lead the Patient Services Team in an acute care hospital, focusing on exceptional patient dining experiences and team development. Healthcare experience is not required, but hospitality leadership is essential.

Candidates must reside in or relocate to Charleston area; relocation support is provided.

Formación

• Strong hospitality and customer service background with leadership experience.
• Experience in food service management preferred; hospitality leadership welcomed.
• Associate degree with 1 year in food service or a related field or a bachelor’s degree in related area.
• Strong communication, organization, and problem-solving skills.
• Comfortable using Microsoft Office and learning patient dining technology.

Responsabilidades

• Lead daily patient dining operations, ensuring meals are accurate and timely.
• Hire, train, coach, and develop a team focused on patient experience.
• Partner with clinical teams to meet dietary needs and prescribed diets.
• Drive patient satisfaction through engagement and follow-up.
• Maintain food safety, sanitation and regulatory standards.
• Participate in patient satisfaction initiatives and quality programs.

Conocimientos

Hospitality & customer service

Team leadership

Communication skills

Problem-solving

Microsoft Office

Educación

Associate degree in food service or related field

Bachelor’s degree in food service management or related field

Herramientas

Microsoft Office

Patient dining technology

Descripción del empleo

Morrison Healthcare, a Compass Healthcare company, is seeking a Patient Services Manager in Charleston, SC. Relocation assistance is offered. Salary range is $70,000–$80,000 with wiggle room.

Lead the Patient Services Team in an acute care hospital, focusing on exceptional patient dining experiences and team development. Healthcare experience is not required, but hospitality leadership is essential.

Candidates must reside in or relocate to Charleston area; relocation support is provided.