Hospital Patient Care Coordinator

Advocate Health; Milwaukee (WI); On-site; USD 40,000 - 56,000; Full time

Job summary

Advocate Health in Milwaukee seeks a detail-oriented healthcare operations assistant to coordinate tests and treatments across departments on nursing units. You will facilitate communications, schedule procedures, and support billing and admissions using the EMR system.

Responsibilities include compiling chart forms, verifying patient demographics, maintaining positive patient relations, and ensuring age-appropriate care per department standards.

Qualifications

• High school education required; GED/HSED acceptable.
• Proficient computer skills essential.
• Excellent oral and written communications.
• Strong interpersonal skills and ability to adapt to changing priorities.
• Detail-oriented with high attention to accuracy.
• Hospital certifications/education requirements kept up to date.

Responsibilities

• Coordinate tests and treatments with multiple departments to support patient care.
• Facilitate communications, schedule procedures, and manage unit/site paging and EMR usage.
• Process charges and related procedures in the EMR system.
• Prepare admissions, transfers, discharges, and record communications between facilities.
• Verify patient demographics, registration, and level of care in medical records.
• Maintain positive customer relations and team communication; respond to requests promptly.

Skills

Excellent communication

Attention to detail

Proficient computer skills

Interpersonal skills

Education

High School Education completed (HSD, GED, HSED)

Healthcare experience preferred

Job description

Advocate Health in Milwaukee seeks a detail-oriented healthcare operations assistant to coordinate tests and treatments across departments on nursing units. You will facilitate communications, schedule procedures, and support billing and admissions using the EMR system.

Responsibilities include compiling chart forms, verifying patient demographics, maintaining positive patient relations, and ensuring age-appropriate care per department standards.