Hospital Medicine Administrative Specialist (8-5)

Cleveland Clinic; Great Barrington (MA); Sur place; USD 40 000 - 56 000; Plein temps

Résumé du poste

Cleveland Clinic Health System is seeking a Clinical Administrative Assistant II for Fairview Hospital to support Hospital Medicine. You will serve as a key point of contact for patients, physicians, and nurses in a fast-paced setting, handling EPIC communications and scheduling with attention to detail.

The role requires strong communication, multitasking, and the ability to manage multiple priorities while supporting efficient clinical operations.

Qualifications

• High School Diploma or GED required.
• 3 years of administrative assistant experience in a professional setting.
• Associate or Bachelor's degree may substitute two years of experience.
• Experience with Electronic Medical Records (EPIC).
• Must complete EPIC training during first year.
• Experience using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).

Responsabilités

• Serve as the first point of contact for patients, physicians and nurses in a fast-paced clinical environment.
• Manage a high volume of incoming calls and EPIC communications, including MyChart messages and patient inquiries.
• Schedule physician clinic schedules and manage travel and reimbursement processes; assist with recertification/licensing renewal.
• Assist patients with check-in for virtual appointments and manage referrals and medical records.
• Take and transcribe meeting minutes and handle department events and mail.

Connaissances

Customer service

Communication

Multitasking

Formation

High School Diploma or GED

Outils

EPIC EMR

Microsoft Office

Description du poste

Cleveland Clinic Health System is seeking a Clinical Administrative Assistant II for Fairview Hospital to support Hospital Medicine. You will serve as a key point of contact for patients, physicians, and nurses in a fast-paced setting, handling EPIC communications and scheduling with attention to detail.

The role requires strong communication, multitasking, and the ability to manage multiple priorities while supporting efficient clinical operations.