Cardiac Admin Assistant II - Mon-Fri, Fast-Paced Clinic

Cleveland Clinic

Cleveland (OH)

In loco

USD 23.000 - 33.000

Tempo pieno

13 ore fa

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Descrizione del lavoro

Cleveland Clinic’s Main Campus in Cleveland is seeking a Clinical Administrative Assistant II to support two Cardiac physicians in a fast-paced clinical environment. You will handle a high volume of calls, EPIC communications, MyChart messages, refill requests, and patient inquiries while ensuring accuracy and timely service.

This role emphasizes friendly, professional communication, meticulous record-keeping, and efficient scheduling.

Competenze

High School Diploma or GED required.
Three years of administrative assistant experience in a professional setting.
Associate Degree or Bachelor’s Degree may substitute two years of experience.
Experience with Electronic Medical Records (EMR).
Must complete EPIC training within first year.
Experience using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
Online Skills Assessment may be used to evaluate qualifications.

Mansioni

Manage a high volume of incoming calls and EPIC communications.
Serve as first point of contact for referrals and patient inquiries, triage appropriately.
Coordinate physician schedules and manage scheduling errors.
Process patient information and assist with check-in for virtual appointments.
Respond to provider emails and manage staff out-of-office arrangements.
Schedule meetings, travel, and reimbursement processes.