Hospital Lobby Concierge & Guest Services

Mount Sinai Morningside; New York (NY); On-site; USD 29,000 - 32,000; Full time

Job summary

Mount Sinai Health System in New York, NY invites applications for a Greeter (Main Lobby Area) at MSH Sinai Signature Services. This full-time night shift position (EOW) welcomes patients and visitors, guides them, performs check-in, and coordinates with security and clinical teams to ensure smooth arrival.

The role demands a high school diploma or equivalent; healthcare exposure is preferred. Excellent communication and a patient-first attitude are essential to create a positive first

Qualifications

• High school level of knowledge (graduate or equivalent) required to prepare reports and keep records.
• Six months of healthcare-related experience preferred to become familiar with institutional policies and procedures.

Responsibilities

• Greets patients and visitors upon arrival at the hospital entrance and provides a welcoming first impression.
• Completes the standard check-in procedure for patients and visitors.
• Assists in wayfinding and provides maps to patients and visitors.
• Escorts patients and visitors to necessary areas as needed.
• Answers telephone promptly and routes calls to appropriate departments.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Tools

EPIC

Job description

Mount Sinai Health System in New York, NY invites applications for a Greeter (Main Lobby Area) at MSH Sinai Signature Services. This full-time night shift position (EOW) welcomes patients and visitors, guides them, performs check-in, and coordinates with security and clinical teams to ensure smooth arrival.

The role demands a high school diploma or equivalent; healthcare exposure is preferred. Excellent communication and a patient-first attitude are essential to create a positive first