Hospital Liaison, RN

Concierge Home Care; Saint Augustine (FL); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

PTO starting day one

Medical, dental, and vision insurance

Employee Assistance Program (EAP)

Job summary

Concierge Home Care in St. Augustine, FL is hiring a Hospital Liaison (RN or LPN) to connect hospital teams, physicians, patients and home health services. The role focuses on transitional care, building referral relationships, coordinating post-discharge care and educating families.

This is a field-based, hybrid position offering autonomy, no overnight shifts, and opportunities to influence patient outcomes while supporting admissions growth within local hospital systems.

Qualifications

• Active Florida RN or LPN license.
• Strong communication and interpersonal skills.
• Detail-oriented and organized.
• Valid driver’s license and reliable transportation.

Responsibilities

• Build relationships with case managers and hospital staff.
• Educate referral sources on home health services and programs.
• Coordinate care from hospital to home and support admissions goals.
• Educate patients and families about coverage and services.

Skills

RN/LPN license

Strong communication

Detail-oriented

Driver’s license

Education

Nursing License (RN or LPN)

Job description

Concierge Home Care | St. Augustine, FL 32086

Supporting the Flagler County Account Executive Team

Why This Role?

• Earn $75K+ annually
• Competitive salary + bonus incentive
• Hybrid flexibility + autonomy
• Clinical leadership + relationship-building role
• Make a direct impact on patient transitions and outcomes

Position Overview

Concierge Home Care is hiring aHospital Liaison (RN or LPN) to serve as the connection between hospital teams, physicians, patients, and home health services. This role bridges the gaps in the transitional care and focuses on:

• Building referral relationships
• Supporting smooth hospital-to-home transitions
• Educating patients and families
• Coordinating post-discharge care
• Driving admissions growth within the assigned hospital systems

Coverage Area

St. Augustine, FL

Compensation & Schedule

• Earn $75K+ annually
• Competitive base salary
• Bonus incentive opportunities
• Mileage reimbursement
• Data stipend reimbursement

Schedule

• Monday–Friday
• Hybrid flexibility
• Field-based autonomy

Why Clinicians Choose Concierge Home Care

Flexibility & Independence

• Hybrid work environment
• Autonomy in managing your day
• No overnight shifts or rotating hospital schedules
• Strong leadership support

• Help patients transition safely home
• Reduce hospital readmissions
• Educate families during critical care transitions
• Serve as a trusted resource for hospital teams

Growth & Development

• Structured onboarding
• Mentorship and support
• Career advancement opportunities
• Free CEUs and ongoing education

Key Responsibilities

Hospital & Referral Relationships within the Flagler Hospital and St. Vincents-St. Johns Hospital Systems

Build relationships with:

• Case managers
• Hospital staff

Educate referral sources on:

• Home health services
• Programs and eligibility
• Concierge Home Care offerings

Support referral growth and admissions goals

Patient & Family Support

• Meet patients at the bedside before discharge
• Explain home health services and benefits
• Educate on: Insurance coverage
• Skilled home care services
• Advocate for safe and seamless discharges

Transitional Care Coordination

• Coordinate care from hospital to home
• Collaborate with:
  • DME providers
  • PCPs
  • Caregivers
• Partner closely with:
  • Intake teams
  • Clinical managers
  • Schedulers
  • Account Executives
• Provide timely referral and patient updates
• Ensure continuity of care throughout the admission process

Referral & Documentation Management

• Process referrals in real time
• Complete admission documentation accurately and in a timely manner
• Track:
  • Referral activity
  • Conversion rates

Qualifications

Required

• Active Florida RN or LPN license
• Strong communication and interpersonal skills
• Detail-oriented and organized
• Valid driver’s license and reliable transportation

Preferred

• Home health experience
• Hospital liaison or healthcare marketing experience
• Case management or transitional care experience
• Knowledge of payer sources and referral processes
• PTO starting day one
• Medical, dental, and vision insurance
• Employee Assistance Program (EAP)
• Supportive leadership and team culture

Why Concierge Home Care?

At Concierge Home Care, our mission is:

“Caring for people who care for people.”

Since 2015, we’ve expanded to serve more than 57 counties across Florida by investing in exceptional clinicians, leaders, and support teams who are passionate about patient care.

Your application for employment may require successful completion of an AHCA Level 2 background screening. For more information regarding Care Provider Background Screenings conducted by the Clearinghouse, please visit: https://info.flclearinghouse.com