Hospital Liaison (RN/LPN) – Hybrid Schedule

Concierge Home Care; Lakeland (FL); Hybrid; USD 68,000 - 83,000; Full time

Benefits offered by this job

Mileage reimbursement

Data stipend reimbursement

Bonus incentive opportunities

Hybrid flexibility

Job summary

Concierge Home Care in Lakeland, FL is seeking a Hospital Liaison (RN or LPN) to bridge hospital teams, physicians, patients, and home health services for smooth transitions and growth in referrals. The role emphasizes clinical leadership, relationship-building, and coordinating post-discharge care in Polk County.

The position offers a hybrid schedule with Monday–Friday hours, autonomy in the field, and a compensation package that includes a base salary, bonus incentives, mileage and data

Qualifications

• Active Florida RN or LPN license.
• Strong communication and interpersonal skills.
• Detail-oriented and organized.
• Valid driver’s license and reliable transportation.

Responsibilities

• Build relationships with case managers and hospital staff.
• Educate referral sources on home health services, programs and eligibility.
• Support referral growth and admissions goals.
• Meet patients bedside prior to discharge.
• Explain home health services and benefits.
• Coordinate care from hospital to home.
• Process referrals in real time.
• Complete admission documentation accurately and timely.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Organized

Driver's license

Job description

Concierge Home Care |Lakeland, FL 33813

Supporting the Polk County Account Executive Team

Why This Role?

• Earn $75K+ annually
• Competitive salary + bonus incentive
• Hybrid flexibility + autonomy
• Clinical leadership + relationship-building role
• Make a direct impact on patient transitions and outcomes

Position Overview

Concierge Home Care is hiring a Hospital Liaison (RN or LPN) to serve as the connection between hospital teams, physicians, patients, and home health services. This role bridges the gaps in the transitional care and focuses on:

• Building referral relationships
• Supporting smooth hospital-to-home transitions
• Educating patients and families
• Coordinating post-discharge care
• Driving admissions growth within the assigned hospital systems

Coverage Area

Polk County, FL

Compensation & Schedule

• Earn $75K+ annually
• Competitive base salary
• Bonus incentive opportunities
• Mileage reimbursement
• Data stipend reimbursement

Schedule

• Monday–Friday
• Hybrid flexibility
• Field-based autonomy

Why Clinicians Choose Concierge Home Care

Flexibility & Independence

• Hybrid work environment
• Autonomy in managing your day
• No overnight shifts or rotating hospital schedules
• Strong leadership support
• Help patients transition safely home
• Reduce hospital readmissions
• Educate families during critical care transitions
• Serve as a trusted resource for hospital teams

Growth & Development

• Structured onboarding
• Mentorship and support
• Career advancement opportunities
• Free CEUs and ongoing education

Key Responsibilities

Hospital & Referral Relationships

• Build relationships with:
  • Case managers
  • Hospital staff
• Educate referral sources on:
  • Home health services
  • Programs and eligibility
  • Concierge Home Care offerings
• Support referral growth and admissions goals

Patient & Family Support

• Meet patients bedside prior to discharge
• Explain home health services and benefits
• Educate on:
  • Insurance coverage
  • Skilled home care services
• Advocate for safe and seamless discharges

Transitional Care Coordination

• Coordinate care from hospital to home
• Collaborate with:
  • DME providers
  • PCPs
  • Caregivers
• Partner closely with:
  • Intake teams
  • Clinical managers
  • Schedulers
  • Account Executives
• Provide timely referral and patient updates
• Ensure continuity of care throughout the admission process

Referral & Documentation Management

• Process referrals in real time
• Complete admission documentation accurately and in a timely manner
• Track:
  • Referral activity
  • Conversion rates

Qualifications

Required

• Active Florida RN or LPN license
• Strong communication and interpersonal skills
• Detail-oriented and organized
• Valid driver’s license and reliable transportation

Preferred

• Home health experience
• Hospital liaison or healthcare marketing experience
• Case management or transitional care experience
• Knowledge of payer sources and referral processes
• PTO starting day one
• Medical, dental, and vision insurance
• Employee Assistance Program (EAP)
• Supportive leadership and team culture

Why Concierge Home Care?

At Concierge Home Care, our mission is:

"Caring for people who care for people."

Since 2015, we’ve expanded to serve more than 57 counties across Florida by investing in exceptional clinicians, leaders, and support teams who are passionate about patient care.

Your application for employment may require successful completion of an AHCA Level 2 background screening. For more information regarding Care Provider Background Screenings conducted by the Clearinghouse, please visit: https://info.flclearinghouse.com