Assisted Living Liaison - (LPN)

Concierge Home Care; Jacksonville (FL); Hybrid; USD 59,000 - 72,000; Full time

Benefits offered by this job

PTO starting day one

Health, dental, and vision insurance

Employee Assistance Program (EAP)

Supportive leadership and team culture

Job summary

Concierge Home Care is seeking an Assisted Living Liaison (LPN) in Florida to connect hospital teams, physicians, patients, and home health services, focusing on seamless transitions and admissions growth.

The role combines clinical leadership with relationship-building, offering hybrid scheduling, autonomy, and a supportive team culture. You will educate families, coordinate post-discharge care, and advocate for safe, patient-centered transitions.

Qualifications

• Active Florida or compact LPN license.
• Strong communication and interpersonal skills.
• Valid driver’s license and reliable transportation.
• Detail-oriented and organized.

Responsibilities

• Build referral relationships with Executive Directors and Wellness Directors.
• Support hospital-to-home transitions and coordinate post-discharge care.
• Educate patients and families on home health services and insurance coverage.
• Drive admissions growth within the assigned hospital systems.
• Coordinate care from hospital to home and ensure continuity of care.

Skills

Communication

Interpersonal skills

Detail-oriented

Organized

Driver’s license

Education

Active Florida or compact LPN license

Job description

Salary: $65,000.00 Annually

Concierge Home Care | South Duval County, FL
Full-Time | Hybrid Schedule | Salary + Bonus Structure | Growth Opportunities

Why This Role?

• Competitive salary + bonus incentive
• Hybrid flexibility + autonomy
• Clinical leadership + relationship-building role
• Make a direct impact on patient transitions and outcomes

Position Overview

Concierge Home Care is hiring an Assisted Living Liaison (LPN) to serve as the connection between hospital teams, physicians, patients, and home health services. This role bridges the gaps in transitional care and focuses on:

• Building referral relationships
• Supporting smooth hospital-to-home transitions
• Educating patients and families
• Coordinating post-discharge care
• Driving admissions growth within the assigned hospital systems

Why Clinicians Choose Concierge Home Care

Flexibility & Independence

• Hybrid work environment
• Autonomy in managing your day
• No overnight shifts or rotating hospital schedules
• Strong leadership support
• Help patients transition safely home
• Reduce hospital readmissions
• Educate families during critical care transitions
• Serve as a trusted resource for hospital teams

Growth & Development

• Structured onboarding
• Mentorship and support
• Career advancement opportunities
• Free CEUs and ongoing education

Key Responsibilities

Hospital & Referral Relationships

• Build relationships with: Executive Directors, Wellness Directors
• Educate referral sources on: Home health services, Programs and eligibility, Concierge Home Care offerings
• Support referral growth and admissions goals

Patient & Family Support

• Meet patients at bedside prior to discharges
• Explain home health services and benefits
• Educate on: Insurance coverage, Skilled home care services
• Advocate for safe and seamless discharges

Transitional Care Coordination

• Coordinate care from hospital to home
• Collaborate with: DME providers, PCPs, Caregivers
• Partner closely with: Intake teams, Clinical managers, Schedulers, Account Executives
• Provide timely referral and patient updates
• Ensure continuity of care throughout the admission process

Referral & Documentation Management

• Process referrals in real time
• Complete admission documentation accurately and in a timely manner
• Track: Referral activity, Conversion rates

Qualifications

Required

• Active Florida or compact LPN license
• Strong communication and interpersonal skills
• Detail-oriented and organized
• Valid driver’s license and reliable transportation

Preferred

• Home health experience
• Assisted Living experience
• Case management or transitional care experience
• Knowledge of payer sources and referral processes
• PTO starting day one
• Medical, dental, and vision insurance
• Employee Assistance Program (EAP)
• Supportive leadership and team culture

Why Concierge Home Care?

At Concierge Home Care, our mission is: “Caring for people who care for people.”

Since 2015, we’ve expanded to serve more than 57 counties across Florida by investing in exceptional clinicians, leaders, and support teams who are passionate about patient care.

Your application for employment may require successful completion of an AHCA Level 2 background screening. For more information regarding Care Provider Background Screenings conducted by the Clearinghouse, please visit: https://info.flclearinghouse.com