Hospital Liaison — Patient Care & Facility Partnerships

Medical Service Company; Columbus (OH); In loco; USD 40.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive Pay

Advancement Opportunities

Medical, Dental & Vision Insurance

HSA Account with Company Contribution

Tuition Reimbursement

Descrizione del lavoro

Medical Service Company is seeking a Hospital Liaison in Columbus, OH to manage in-facility communications with patients, clients, and case managers. The role supports home-care equipment setup, intake processing, and ongoing liaison activities within designated facilities.

The position emphasizes strong communication, organizational skills, and the ability to drive to facilities as needed to coordinate care and services for home medical equipment customers.

Competenze

• Graduate of an accredited high school or GED equivalent.
• Minimum 1 year of progressively responsible medical customer service experience.
• Knowledge of intake implications amid industry changes.
• Detail oriented with strong interpersonal and organizational skills (TEAM player).
• Must be able to drive extensively as required for the position.
• Must possess a valid driver’s license.
• Must be able to lift and carry up to 50 pounds.
• Must be able to walk, stand, bend, stoop and perform setup tasks during the workday.

Mansioni

• Handles intake inquiries from Case Managers and captures all required order information.
• Assists with in-hospital set-ups for home-going oxygen and other modalities.
• Responds to questions from Case Managers and referral sources about home-going equipment.
• Maintains open communication with patients and referral sources while in the facility.
• Markets MSC services to Case Managers and other referral sources in the facility.
• Maintains open communications with all referral sources and documents cadence.
• Other duties as assigned.

Conoscenze

Communication skills

Customer service

Interpersonal skills

Organizational skills

Driver's license

Formazione

High school diploma or GED

Descrizione del lavoro

Medical Service Company is seeking a Hospital Liaison in Columbus, OH to manage in-facility communications with patients, clients, and case managers. The role supports home-care equipment setup, intake processing, and ongoing liaison activities within designated facilities.

The position emphasizes strong communication, organizational skills, and the ability to drive to facilities as needed to coordinate care and services for home medical equipment customers.