Hospital Information Desk & Visitor Services Associate

Hugh Chatham Health, Inc.; Elgin (IL); On-site; USD 26,000 - 39,000; Part time

Job summary

Advocate Health in Elgin, IL is seeking a part-time Patient Relations assistant to greet visitors, issue passes, and support hospital operations. The role requires strong communication, the ability to work independently and with a team, and a focus on customer service.

The position includes weekend rotation and variable hours within a 20-hour weekly schedule. Primary duties include greeting visitors, directing them to appropriate locations, handling flower deliveries, answering phones, and

Qualifications

• High school diploma or equivalent is required.
• Strong communication and customer-service orientation are essential.
• Ability to work independently and with a team to support patient relations.

Responsibilities

• Issue patient/visitor passes and temporary passes; notify admin during inspections.
• Greet visitors and verify room locations for directions and maps.
• Register and deliver flowers as needed.
• Answer phones with courteous, clear guidance and hospital directions.

Skills

Communication skills

Independent work

Team collaboration

Customer focus

Decision making

Education

High School Diploma or equivalent

Job description

Advocate Health in Elgin, IL is seeking a part-time Patient Relations assistant to greet visitors, issue passes, and support hospital operations. The role requires strong communication, the ability to work independently and with a team, and a focus on customer service.

The position includes weekend rotation and variable hours within a 20-hour weekly schedule. Primary duties include greeting visitors, directing them to appropriate locations, handling flower deliveries, answering phones, and