Healthcare Guest Relations Specialist (Per Diem)

Saint Joseph Hospital - Elgin; Elgin (IL); On-site; USD 25,000 - 30,000; Part time

Job summary

Saint Joseph Hospital - Elgin is seeking a Guest Relations professional to support the Security Department with administrative tasks while greeting staff and guests professionally. The role engages with leaders, physicians and visitors, contributing to performance improvement and adherence to policies and standards.

The position is per diem with a variable shift; prior reception/customer service experience in healthcare is preferred, and proficiency in Microsoft Office is expected.

Qualifications

• High School graduate or equivalent.
• Receptionist or customer service experience, ideally in a healthcare setting.
• Excellent communication, presentation and interpersonal skills.
• Ability to multi-task.
• Extreme attention to detail.
• Expertise in Microsoft Office.
• Bi-lingual, preferred.

Responsibilities

• The Guest Relations role is responsible for performing various administrative assistant and clerical duties in the Security Department.
• This position interacts with leaders, physicians, employees and visitors, and must greet all staff and guests at the Facility with professionalism and kindness.
• Participates in the department’s performance improvement activities.
• Understands and follows the organization’s policies, procedures and behavior standards.

Skills

Communication

Multitasking

Attention to detail

Interpersonal skills

Customer service

Bi-lingual (preferred)

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Saint Joseph Hospital - Elgin is seeking a Guest Relations professional to support the Security Department with administrative tasks while greeting staff and guests professionally. The role engages with leaders, physicians and visitors, contributing to performance improvement and adherence to policies and standards.

The position is per diem with a variable shift; prior reception/customer service experience in healthcare is preferred, and proficiency in Microsoft Office is expected.