Hospital Guest & Paging Console Operator

Boston Medical Center (BMC); Boston (MA); On-site; USD 25,000 - 29,000; Full time

Job summary

Boston Medical Center (BMC) is seeking a Console Operator in Guest Support Services. Under supervision, you will operate the hospital's telephone paging, alert and contingency recall systems to support patient care and hospital operations.

The role requires a High School education, 6–12 months experience with telecommunications equipment, and strong data entry and communication skills. Schedule is full-time, evenings, with holiday rotations.

Qualifications

• High school education required.
• Six to twelve months experience with telecommunications equipment.
• Ability to greet visitors and relay messages to appropriate personnel.

Responsibilities

• Operate telephone paging, alert and contingency recall systems.
• Provide information to patients, visitors, staff and the general public.
• Maintain on-call/rotation schedule for clinical staff.

Skills

Telephone ops

Customer service

Data entry

Verbal comms

Education

High School Diploma

Job description

Boston Medical Center (BMC) is seeking a Console Operator in Guest Support Services. Under supervision, you will operate the hospital's telephone paging, alert and contingency recall systems to support patient care and hospital operations.

The role requires a High School education, 6–12 months experience with telecommunications equipment, and strong data entry and communication skills. Schedule is full-time, evenings, with holiday rotations.