Hospital Front Desk Receptionist — Welcoming Guest & Admin Support

Brooks Rehabilitation; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits package

Vacation/Paid Time Off

Retirement Plan

Employee Discounts

Job summary

Brooks Rehabilitation in Phoenix, AZ seeks a Front Desk Receptionist to cover telephone and front desk duties in our inpatient hospital. You will answer incoming calls promptly, greet visitors professionally, and direct them to the appropriate office while upholding Brooks customer service standards.

Responsibilities include checking appointment schedules, admitting patients as needed, monitoring the lobby, and performing assigned tasks.

Qualifications

• High school diploma.
• 1 year customer service experience.
• 1 year of switchboard or phone experience.
• Experience using Microsoft Office.
• Ability to multitask.

Responsibilities

• Answers incoming calls in a prompt, courteous manner.
• Greet and assist visitors professionally.
• Receives hospital guests, ascertains needs, directs guests.
• Checks appointment schedules and directs/escorts guests.
• Admits patients as needed and monitors lobby.
• May perform other duties as assigned.

Skills

Customer service

Telephone/phone handling

Multitasking

Education

High school diploma

Tools

Microsoft Office

Job description

Brooks Rehabilitation in Phoenix, AZ seeks a Front Desk Receptionist to cover telephone and front desk duties in our inpatient hospital. You will answer incoming calls promptly, greet visitors professionally, and direct them to the appropriate office while upholding Brooks customer service standards.

Responsibilities include checking appointment schedules, admitting patients as needed, monitoring the lobby, and performing assigned tasks.