Front Desk Receptionist, Arizona Inpatient Hospital, Full-time (3788)

Brooks-Rehabilitation; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits package

Vacation/Paid Time Off

Retirement Plan

Employee Discounts

Job summary

Brooks Rehabilitation in Phoenix, AZ seeks a Front Desk Receptionist to cover telephone and front desk duties in our inpatient hospital. You will answer incoming calls promptly, greet visitors professionally, and direct them to the appropriate office while upholding Brooks customer service standards.

Responsibilities include checking appointment schedules, admitting patients as needed, monitoring the lobby, and performing assigned tasks.

Qualifications

• High school diploma.
• 1 year customer service experience.
• 1 year of switchboard or phone experience.
• Experience using Microsoft Office.
• Ability to multitask.

Responsibilities

• Answers incoming calls in a prompt, courteous manner.
• Greet and assist visitors professionally.
• Receives hospital guests, ascertains needs, directs guests.
• Checks appointment schedules and directs/escorts guests.
• Admits patients as needed and monitors lobby.
• May perform other duties as assigned.

Skills

Customer service

Telephone/phone handling

Multitasking

Education

High school diploma

Tools

Microsoft Office

Job description

DescriptionThe Front Desk Receptionist will provide coverage of telephone and front desk duties. Answer incoming calls in a prompt, courteous manner according to Brooks customer service quality standards. Greet and assist visitors in a professional and efficient manner.Responsibilities:Receives hospital guests, ascertains needs, and directs guests appropriately.Courteously answers the phone and takes accurate messages.Answers routine questions regarding departmental policies, operations and procedures.Checks appointment schedules and directs or escorts guests to appropriate office or departmental area.Completes assignments of special projects by designated deadlines.Responsible for admitting patients as needed.Monitors patients in lobby area.May perform other duties as assigned.Qualifications:High school diploma.1 year Customer Service experience.1 year of switchboard or phone experience.Experience using Microsoft Office.Ability to multitaskLocation: Brooks Rehabilitation Inpatient Hospital 18500 64th Street, Phoenix, AZ 85259Hours: Monday – Friday, 40 hours per weekCompensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:Competitive PayComprehensive Benefits packageVacation/Paid Time OffRetirement PlanEmployee DiscountsQualifications