Patient Services Front Desk Associate

Brooks Rehabilitation; Phoenix (AZ); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Competitive Pay

Comprehensive Benefits package

Vacation/Paid Time Off

Retirement Plan

Employee Discounts

Zusammenfassung

Brooks Rehabilitation is seeking a Front Desk Receptionist for the Inpatient Hospital in Phoenix. You will handle telephone and front desk duties, greet visitors, and route guests to the appropriate offices while maintaining Brooks’ customer service standards.

The role requires a high school diploma and 1 year of customer service and switchboard experience, with proficiency in Microsoft Office. This is a full-time, on-site position with benefits and competitive pay.

Qualifikationen

• High school diploma required.
• 1 year of Customer Service experience preferred.
• 1 year of switchboard/phone experience preferred.
• Experience using Microsoft Office required.

Aufgaben

• Receives hospital guests, ascertains needs and directs guests appropriately.
• Answers routine questions about policies, operations and procedures.
• Greets and assists visitors in a professional and efficient manner.
• Checks appointment schedules and directs or escorts guests to the appropriate area.
• Completes assignments of special projects by deadlines.
• May admit patients as needed and monitor lobby areas.
• Performs other duties as assigned.

Kenntnisse

Customer service

Telephone handling

Multitasking

Communication

Guest reception

Ausbildung

High school diploma

Tools

Microsoft Office

Jobbeschreibung

Brooks Rehabilitation is seeking a Front Desk Receptionist for the Inpatient Hospital in Phoenix. You will handle telephone and front desk duties, greet visitors, and route guests to the appropriate offices while maintaining Brooks’ customer service standards.

The role requires a high school diploma and 1 year of customer service and switchboard experience, with proficiency in Microsoft Office. This is a full-time, on-site position with benefits and competitive pay.